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eyli14-Alexandrite
14-Alexandrite
March 24, 2021
Solved

Industrial Connection can be created but not be deleted.

  • March 24, 2021
  • 1 reply
  • 4748 views

In my Thingworx composer, I created an industrial connection, then I tried deleting it but failed. "Unable to dispose thing" always show when I delete it.  I then found I can only create but can not delete industrial connection. I used Administrator account. I googled this question but found nothing can help. Hopefully here someone can help.

Best answer by slangley

Hi @eyli.

 

It appears that the issue was resolved by upgrading to 8.4.9.  The issue was not reproducible under the supported releases of 8.5 and 9.x.

 

If you agree that this was the solution, please mark this response as the Accepted Solution for the benefit of others with the same issue.

 

Regards.

 

--Sharon

1 reply

S
SachinSharma16-Pearl
16-Pearl
March 24, 2021

Hi @eyli 

 

Is the thing disconnected when you are trying to delete it? 

 

Regards,

Sachin

E
eyli14-AlexandriteAuthor
14-Alexandrite
March 24, 2021

I just created a industrial connection without other settings. The I tried deleting it and failed with "Unable to dispose thing". May I know how I can know if it is connected or not?

E
eyli14-AlexandriteAuthor
14-Alexandrite
March 31, 2021

Hi slangley,

 

Case 15820236 has been created for this.

 

Thanks and Regards

 

Edward

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