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Intermittent issue with mashup not refreshing automatically (WebSocket / GetProperties auto-update)

MA8731174
16-Pearl

Intermittent issue with mashup not refreshing automatically (WebSocket / GetProperties auto-update)

Hi everyone,

 

I’m facing a strange issue related to automatic mashup refresh using the “Automatically update values when able” checkbox in combination with the ServiceInvokeCompleted event.

 

I have two mashups, and I’ve already implemented the known setup for real-time updates — using GetProperties with WebSocket subscription to property changes that the mashup is subscribed to. Everything works perfectly most of the time, and the mashup refreshes automatically when the source data changes.

 

However, once in a while (maybe once in a blue moon ), the mashup simply stops refreshing.
For example, today it worked fine for hours, and then suddenly it didn’t refresh anymore — even though no configuration changes were made.

 

Has anyone else experienced this kind of intermittent issue with automatic refresh or WebSocket subscription in ThingWorx mashups?


Any idea what could cause this — subscription loss, or something else?

Thanks in advance for any hints or similar experiences!

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