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DiegoTavares9-Granite
9-Granite
July 20, 2020
Solved

Issue Learn Path Guide

  • July 20, 2020
  • 2 replies
  • 1784 views

Hello guys,

Let me expose some issue that occurs during learn step on Learn Path module. Exactly in the guide called  “Use the Edge MicroServer (EMS) to Connect to ThingWorx”. In this guide the EMS can`t connect to the server. Appear code 201 error.

DiegoTavares_0-1595275047393.png

 

I tried change the log level, changed to DEBUG.

Like this link expose.

https://community.ptc.com/t5/ThingWorx-Developers/ERROR-Connecting-WS-EMS-on-Raspberry-Pi/td-p/569910

 

 

DiegoTavares_1-1595275047423.png

 

Became the same error.

 

I noted a little strange difference between the number of folders that appears in the example…

 

DiegoTavares_2-1595275047448.png

 

Maybe it would be the problem? Or other procedure.

Thanks.

Att. Diego Tavares

Best answer by DiegoTavares

Hello @slangley 

I´ve concluded this situation with @emoreira, meeting.

He gave me the text complement to put in the config.json file.

And tham it connected successfully.

Let me expose below.

 

{

    "ws_servers": [{

        "host": "xxxxxx",

        "port": 8080

    }],

    "appKey": "xxxxxx",

    "logger": {

        "level":             "DEBUG",

        "publish_directory": "C:\\CDEMO_EMS\\logs",

        "publish_level":     "DEBUG",

        "max_file_storage":  2000000,

        "auto_flush":        true

    },

    "http_server":  {

        "ssl": false,

        "authenticate": false

    },

    "ws_connection": {

        "encryption": "none"

    },

    "certificates": {

        "validate": false,

"allow_self_signed": true

    },

    "tunnel": {

        "buffer_size":    8192, 

        "read_timeout":   10, 

        "idle_timeout":   300000,

        "max_concurrent": 4

    },

    "file": {

        "buffer_size": 8192,

        "max_file_size": 8000000000, 

        "virtual_dirs": [  

            {"other":   "C:\\CDEMO_EMS\\other"},

            {"tw":      "C:\\CDEMO_EMS\\tw"},    

            {"updates": "C:\\CDEMO_EMS\\updates"}          

        ],

        "staging_dir":  "C:\\CDEMO_EMS\\staging"

    }  

}

 

 

We had diferences on logger level,  port and certificates.

Thanks for atenption!

Hugs,

Diego Tavares

 

 

 

2 replies

S
slangleyCommunity Manager
Community Manager
July 21, 2020

Hi @DiegoTavares.

 

I have notified the team responsible for the creation of the guide.  In the meantime, I will try to investigate for addressing the issue you encountered.

 

Regards.

 

--Sharon

    S
    slangleyCommunity Manager
    Community Manager
    August 5, 2020

    Hi @DiegoTavares.

     

    Which version of the EMS are you using?

     

    Regards

     

    --Sharon

    D
    DiegoTavares9-GraniteAuthorAnswer
    9-Granite
    August 5, 2020

    Hello @slangley 

    I´ve concluded this situation with @emoreira, meeting.

    He gave me the text complement to put in the config.json file.

    And tham it connected successfully.

    Let me expose below.

     

    {

        "ws_servers": [{

            "host": "xxxxxx",

            "port": 8080

        }],

        "appKey": "xxxxxx",

        "logger": {

            "level":             "DEBUG",

            "publish_directory": "C:\\CDEMO_EMS\\logs",

            "publish_level":     "DEBUG",

            "max_file_storage":  2000000,

            "auto_flush":        true

        },

        "http_server":  {

            "ssl": false,

            "authenticate": false

        },

        "ws_connection": {

            "encryption": "none"

        },

        "certificates": {

            "validate": false,

    "allow_self_signed": true

        },

        "tunnel": {

            "buffer_size":    8192, 

            "read_timeout":   10, 

            "idle_timeout":   300000,

            "max_concurrent": 4

        },

        "file": {

            "buffer_size": 8192,

            "max_file_size": 8000000000, 

            "virtual_dirs": [  

                {"other":   "C:\\CDEMO_EMS\\other"},

                {"tw":      "C:\\CDEMO_EMS\\tw"},    

                {"updates": "C:\\CDEMO_EMS\\updates"}          

            ],

            "staging_dir":  "C:\\CDEMO_EMS\\staging"

        }  

    }

     

     

    We had diferences on logger level,  port and certificates.

    Thanks for atenption!

    Hugs,

    Diego Tavares

     

     

     

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