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V
vi116-Pearl
16-Pearl
March 15, 2021
Solved

License file in Thingworx 9.1

  • March 15, 2021
  • 3 replies
  • 3551 views

Hello,

 

I have installed Thingworx 9.1 with Postgre SQL using Thingworx Foundation installer on last week. Installation was done successfully and license also applied. Today I have observed 2 license files.

ignored_license_capability_response.bin,successful_license_capability_response.bin. Why it is generated 2 license files. Please refer the attached screenshot. This is first time used Foundation installer on fresh system.

Thingworx license file in 9.1.png

 

 

Regards,

Latha

 

Best answer by slangley

Hi @vi1.

 

It appears that your first attempt to apply the license failed.  Two days later, it was successful. 

 

You can safely remove the file called ignored_license_capability_response.bin.  It's best to never have more than one *.bin file in ThingworxPlatform.

 

Regards.

 

--Sharon

3 replies

S
slangleyCommunity ManagerAnswer
Community Manager
March 15, 2021

Hi @vi1.

 

It appears that your first attempt to apply the license failed.  Two days later, it was successful. 

 

You can safely remove the file called ignored_license_capability_response.bin.  It's best to never have more than one *.bin file in ThingworxPlatform.

 

Regards.

 

--Sharon

V
vi116-PearlAuthor
16-Pearl
March 16, 2021

Thanks you for response.

 

First time it was successful. After that, It was generated ignored one file and successful one file.

 

I have confusion do I need to go with foundation installer or manual installation? Till Thingworx 8.5 including HA configuration, we have followed manual installation and generated license key manually in all dev and production environment.

 

Regards,

Latha

S
SachinSharma16-Pearl
16-Pearl
March 16, 2021

@vi_01 

 

You can use foundation installer, there should not be any issue. If the license file does not get generated automatically(connected mode), you can always generate a file manually(disconnected mode). Refer this article for licensing thingworx.

 

Regards,

Sachin

    S
    slangleyCommunity Manager
    Community Manager
    March 18, 2021

    Hi @vi1.

     

    If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others with the same question.

     

    Regards.

     

    --Sharon

    V
    vi116-PearlAuthor
    16-Pearl
    March 18, 2021

    Hi,

     

    Still observing 2 license files generation one is with ignored and another one is with "successful" after deleting one is with ignored file generated earlier.

     

    Regards,

    Latha

    S
    slangleyCommunity Manager
    Community Manager
    March 29, 2021

    Hi @vi1.

     

    If you feel your question has been answered, please mark the appropriate response as the Accepted Solution for the benefit of others in the community.

     

    Regards.

     

    --Sharon

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