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A
AliBenBelgacem14-Alexandrite
14-Alexandrite
April 17, 2025
Solved

.NET Edge - api_requesthandler: No handled found

  • April 17, 2025
  • 1 reply
  • 1060 views

Hello,

 

When I run my edge, everything works fine. However, I notice a message keep showing periodically:

 

INFO com.thingworx.communications.client.TwApiWrapper - api_requesthandler: No handler found. Returning 404

 

My device works fine, and I am able to run and control my remote properties and services.

Is there an explanation why i have this message ? Can I remove it ?

 

-.NET Edge 5.9 with .NET8

-Thingworx 9.5.1

Best answer by smainente

Note that you might be impacted by https://www.ptc.com/en/support/article/CS445092 in NSDK 5.9.0

1 reply

S
smainente16-Pearl
16-Pearl
April 18, 2025

This is maybe related to https://www.ptc.com/en/support/article/CS423838.

 

Do you see mention to SynchronizeModelState around that error or on the platform at the same time? If so, you can ignore that message. The platform is attempting to use a feature not implemented in your SDK version and will fall back to the old behavior.

 

Regards

A
AliBenBelgacem14-AlexandriteAuthor
14-Alexandrite
April 30, 2025

Hi,

 

No, I don't have the message containing : SynchronizeModelState  

S
smainente16-Pearl
16-Pearl
May 5, 2025

Can you please share more logs around that api_requesthandler message ? Maybe change the logger level to DEBUG.

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