.NET Edge - api_requesthandler: No handled found

[AliBenBelgacem]

Hello,

When I run my edge, everything works fine. However, I notice a message keep showing periodically:

INFO com.thingworx.communications.client.TwApiWrapper - api_requesthandler: No handler found. Returning 404

My device works fine, and I am able to run and control my remote properties and services.

Is there an explanation why i have this message ? Can I remove it ?

-.NET Edge 5.9 with .NET8

-Thingworx 9.5.1

[smainente]

This is maybe related to https://www.ptc.com/en/support/article/CS423838.

Do you see mention to SynchronizeModelState around that error or on the platform at the same time? If so, you can ignore that message. The platform is attempting to use a feature not implemented in your SDK version and will fall back to the old behavior.

Regards

[AliBenBelgacem]

Hi,

No, I don't have the message containing : SynchronizeModelState  

[smainente]

Can you please share more logs around that api_requesthandler message ? Maybe change the logger level to DEBUG.

[abandal]

Hello @AliBenBelgacem,

I am following up on your post.

 Were you able to resolve this issue by yourself? If so, would you be comfortable posting the solution in the community and marking it as the accepted solution for the benefit of other community members?

If you are still facing the same issue, then for further investigation please provide the information requested by @smainente. 

Regards,

Abhi

[smainente · Accepted solution]

Note that you might be impacted by https://www.ptc.com/en/support/article/CS445092 in NSDK 5.9.0

[abandal]

Hello @AliBenBelgacem,

I hope you are doing well!

I am following up on your post. Do you have any further updates regarding this post?

It seems that this post may answers your question.  For the benefit of other Community Members who may have the same question, it would be great if you could designate it as the Accepted Solution.

In the event that this response did not answer your question, please post your current status so that we can continue to support.

Thanks for using the PTC Community!

Regards,
Abhi