Community Tip - Learn all about PTC Community Badges. Engage with PTC and see how many you can earn! X
Hello
I am trying to install Thingworx flow on My Twx foundation 9.3.6 but it is failing with following error
TypeError: Cannot read property 'statusCode' of undefined at /opt/ThingWorxFlow/modules/ux/dist/helpers/twxUserHelper.js:25:285 at Request._callback (/opt/ThingWorxFlow/modules/ux/dist/helpers/twxUserHelper.js:8:977) at self.callback (/opt/ThingWorxFlow/modules/ux/node_modules/request/request.js:185:22) at Request.emit (events.js:314:20) at Request.onRequestError (/opt/ThingWorxFlow/modules/ux/node_modules/request/request.js:881:8) at ClientRequest.emit (events.js:314:20) at ClientRequest.onConnect (/opt/ThingWorxFlow/modules/ux/node_modules/tunnel-agent/index.js:168:23) at Object.onceWrapper (events.js:421:26) at ClientRequest.emit (events.js:314:20) at Socket.socketOnData (_http_client.js:508:11) at Socket.emit (events.js:314:20) at addChunk (_stream_readable.js:297:12) at readableAddChunk (_stream_readable.js:272:9) at Socket.Readable.push (_stream_readable.js:213:10) at TCP.onStreamRead (internal/stream_base_commons.js:188:23) Uncaught exception: TypeError: Cannot read property 'statusCode' of undefined
On UI I can see 502 Bad Gateway . Any help will be appreciated.
Solved! Go to Solution.
Hi @AM_10639709
Is it failing on installation or login? Which version of ThingWorx Flow did you install?
Regards.
--Sharon