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Not able to install thingworx flow getting 502 Errors?

AM_10639709
4-Participant

Not able to install thingworx flow getting 502 Errors?

Hello

 

I am trying to install Thingworx flow on My Twx foundation 9.3.6 but it is failing with following error

TypeError: Cannot read property 'statusCode' of undefined
    at /opt/ThingWorxFlow/modules/ux/dist/helpers/twxUserHelper.js:25:285
    at Request._callback (/opt/ThingWorxFlow/modules/ux/dist/helpers/twxUserHelper.js:8:977)
    at self.callback (/opt/ThingWorxFlow/modules/ux/node_modules/request/request.js:185:22)
    at Request.emit (events.js:314:20)
    at Request.onRequestError (/opt/ThingWorxFlow/modules/ux/node_modules/request/request.js:881:8)
    at ClientRequest.emit (events.js:314:20)
    at ClientRequest.onConnect (/opt/ThingWorxFlow/modules/ux/node_modules/tunnel-agent/index.js:168:23)
    at Object.onceWrapper (events.js:421:26)
    at ClientRequest.emit (events.js:314:20)
    at Socket.socketOnData (_http_client.js:508:11)
    at Socket.emit (events.js:314:20)
    at addChunk (_stream_readable.js:297:12)
    at readableAddChunk (_stream_readable.js:272:9)
    at Socket.Readable.push (_stream_readable.js:213:10)
    at TCP.onStreamRead (internal/stream_base_commons.js:188:23)
Uncaught exception: TypeError: Cannot read property 'statusCode' of undefined

 

On UI I can see 502 Bad Gateway . Any help will be appreciated. 

1 ACCEPTED SOLUTION
2 REPLIES 2
slangley
23-Emerald II
(To:AM_10639709)

Hi @AM_10639709

 

Is it failing on installation or login?  Which version of ThingWorx Flow did you install?

 

Regards.

 

--Sharon

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