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svisveswaraiya_2859881-Visitor
1-Visitor
June 22, 2020
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Previously created license for organization

  • June 22, 2020
  • 1 reply
  • 1379 views

Hi,

Where can we find all the ThingWorx licenses created so far for our organization? In license repository, I see only the licenses created for last 7 days. Is there a way to see total number of licenses created from first to till date for the organization from licensing portal?

 

Thanks,

Shalini V.

Best answer by slangley

Hi @svisveswaraiya_285988.

 

We do not track the number of licenses that have been generated by an organization. As an example, keep in mind that a rebuild of an environment would result in a new Device ID which would require a new license.  Therefore, the licensing mechanism in place is to ensure that a customer owns a proper entitlement.  It does not track the count of instances, as this is driven by your contract.

 

What is the reason for requiring this information?  I want to be sure I'm answering the question appropriately.

 

Regards.

 

--Sharon

1 reply

S
slangleyCommunity ManagerAnswer
Community Manager
October 15, 2020

Hi @svisveswaraiya_285988.

 

We do not track the number of licenses that have been generated by an organization. As an example, keep in mind that a rebuild of an environment would result in a new Device ID which would require a new license.  Therefore, the licensing mechanism in place is to ensure that a customer owns a proper entitlement.  It does not track the count of instances, as this is driven by your contract.

 

What is the reason for requiring this information?  I want to be sure I'm answering the question appropriately.

 

Regards.

 

--Sharon

S
slangleyCommunity Manager
Community Manager
October 26, 2020

Hi @svisveswaraiya_285988 

 

If the previous response answered your question, please mark it as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon

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