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1-Visitor
March 8, 2016
Solved

Problem getting the Phone QuickStart app

  • March 8, 2016
  • 1 reply
  • 1965 views

Hi,

I just registered for ThingWorx and tried to get the Phone QuickStart app to work to get familiar with the platform (which seems awesome, BTW). I click on Start then on View Mashup (as instructed in the Udemy course) but all I get is a new window (URL: http://ge2-5728.cloud.thingworx.com/Thingworx/Runtime/index.html#mashup=phoneDashboard&Entity=undefined&Dashboard=undefi…​) with a popup message: Could not load "phoneDashboard". Reason: 404 - Entity Not Found : [phoneDashboard]

I tried several times, I logged out and back in a couple of time but still the same issue. Can anyone help me get past this problem?

Thanks in advance for all the help!

   claudiu

Best answer by vmihai

Hi Claudiu,

Thank you for your interest in our program. There are currently some issues with this Dashboard and it has been taken down until the problem is solved.

I am not sure when the problem will be solved.

I apologize for any inconveniences this might have caused you. I hope you can still enjoy our program.

Thank you,


Veronica

1 reply

vmihai1-VisitorAnswer
1-Visitor
March 14, 2016

Hi Claudiu,

Thank you for your interest in our program. There are currently some issues with this Dashboard and it has been taken down until the problem is solved.

I am not sure when the problem will be solved.

I apologize for any inconveniences this might have caused you. I hope you can still enjoy our program.

Thank you,


Veronica

coprea11-VisitorAuthor
1-Visitor
March 14, 2016

Thanks a lot, Veronica, for your answer. I was afraid my account is messed up somehow, good to know there is some other reason for this issue.

Thank you!

   claudiu