Style Themes are not working

[pshashipreetham]

Hi,

I am using Style Theme for around 50 Mashups, but suddenly labels, font weight and family are not working.
When I open the Mashup in the runtime, in the console, I see the below errors:

Thanks,

[wcui]

@pshashipreetham can you share your Mashup xml file and tell the version of your thingworx instance?

[pshashipreetham]

Hi @wcui ,

Thanks for the response. Mashup.xml will have a lot of dependencies, so it can't be shared. 

Thingworx Version: 9.3.0

[wcui]

Sorry I wrongly clicked the "Accept as a Solution" button. Let's continue the investigation.

Did the issue suddenly happen? I mean is the style theme used to work normally? if yes, can you try a different browser or try clear cache?

besides, can you create a simple demo Mashup using the same style theme? if issue also reproduce there, please supply the demo entity and style theme.

[pshashipreetham]

Hi @wcui ,

So, the issue suddenly occurred, appearing in new mashups, too.

When I change the font-weight from Normal to Light, then Light to Normal, and Render on Runtime, I can see the Font weight as normal on the runtime.

I have checked in different browsers and incognito mode.

I will try to share the demo Mashup if possible.

Thanks,

[wcui]

@pshashipreetham Is it possible to share the demo mashup this week?

[pshashipreetham]

Hi,

I think I need to open a Technical Case to do that.. due to confidentiality.

Thanks,