ThingWorx upgrade from 9.3.1 to 9.6.0

[MSK]

Hi,

       What is the best way to upgrade the ThingWorx version without impacting any data in production.

Thanks

Hema

[Rocko · Accepted solution]

There is not one answer to this as it heavily depends on the installed products, architecture and platforms.

A guideline could be to look at the supported upgrade paths here

https://support.ptc.com/help/thingworx/platform/r9.6/en/#page/ThingWorx/Help/Installation/Installation/upgrading_to_9_6.html#wwID0EWWPS

and in Release Advisor.

You would first do the upgrade on a test system and validate it there.