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A
Alexis001-Visitor
1-Visitor
May 24, 2018
Solved

Thingworx Evaluation Server crash

  • May 24, 2018
  • 2 replies
  • 1575 views

Hi,

 

My thingworx server crashs here is my hostname :

 

PP-1805230841UO.devportal.ptc.io

 

Thank you.

Best answer by slangley

Hi @Alexis00.

 

Please make sure your server is running.  It is designed to shut down after a couple of hours of non-use.  If you still have an issue, post a reply and we will track down the appropriate team.

 

Regards.

 

--Sharon

2 replies

S
slangleyCommunity ManagerAnswer
Community Manager
May 24, 2018

Hi @Alexis00.

 

Please make sure your server is running.  It is designed to shut down after a couple of hours of non-use.  If you still have an issue, post a reply and we will track down the appropriate team.

 

Regards.

 

--Sharon

A
Alexis001-VisitorAuthor
1-Visitor
May 30, 2018

Hi,

I have the same issue another time.

 

Thanks

P
prola12-Amethyst
12-Amethyst
May 25, 2018

Hi Alexis,

 

I've gone ahead and restarted your Eval server. You should be able to access it now. Let me know if have any issues. 

 

Thanks - Paul

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