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Clement_D10-Marble
10-Marble
August 6, 2019
Solved

Thingworx Guides Historic

  • August 6, 2019
  • 2 replies
  • 4816 views

Hello,

 

I used to have more than 30 guides in my thingworx profile under the part "Your guides".
I just have 3 left which are the more recent.
Is there a reasons why all my guides just reset ?

 

ps : I don't know if this is the right place to ask this question. If it is not, i will move the topic.

Best answer by prola

Hi,

 

Thanks for bringing this to our attention. You should be able to see your past projects now. Apologies for the issue. 

2 replies

C
CRArko5-Regular Member
5-Regular Member
August 8, 2019

Hi, Clement.

 

Could you send me a screenshot of the 'your guides' list you're referring to? That's not a part of the board's functionality we use regularly so I'd like to look further into this.

 

Thank you,

 

-- Craig A.

C
Clement_D10-MarbleAuthor
10-Marble
August 9, 2019

 

Here is my capture. I used to have 30 guides. I only have 4 now. It isn't a really important for me but i wanted to warn about this bug.

guides.JPG

S
slangleyCommunity Manager
Community Manager
August 9, 2019

Hi @Clement_D.

 

What is the url you use to access this page?

 

Regards.

 

--Sharon

P
prola12-AmethystAnswer
12-Amethyst
August 12, 2019

Hi,

 

Thanks for bringing this to our attention. You should be able to see your past projects now. Apologies for the issue. 

    C
    Clement_D10-MarbleAuthor
    10-Marble
    August 12, 2019

    No problem.
    Thank you, I have recover my progression 🙂

    I wanted to say that the guides and the interface with the progression are very nice.

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