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Clement_D10-Marble
10-Marble
August 6, 2019
Solved

Thingworx Guides Historic

  • August 6, 2019
  • 2 replies
  • 4816 views

Hello,

 

I used to have more than 30 guides in my thingworx profile under the part "Your guides".
I just have 3 left which are the more recent.
Is there a reasons why all my guides just reset ?

 

ps : I don't know if this is the right place to ask this question. If it is not, i will move the topic.

Best answer by prola

Hi,

 

Thanks for bringing this to our attention. You should be able to see your past projects now. Apologies for the issue. 

2 replies

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CRArko5-Regular Member
5-Regular Member
August 8, 2019

Hi, Clement.

 

Could you send me a screenshot of the 'your guides' list you're referring to? That's not a part of the board's functionality we use regularly so I'd like to look further into this.

 

Thank you,

 

-- Craig A.

C
Clement_D10-MarbleAuthor
10-Marble
August 9, 2019

 

Here is my capture. I used to have 30 guides. I only have 4 now. It isn't a really important for me but i wanted to warn about this bug.

guides.JPG

R
rjanardan16-Pearl
16-Pearl
August 9, 2019

The guides are here. Are you just informing about how some guides in which you were enrolled in, have disappeared from under Your Guides section?

    P
    prola12-AmethystAnswer
    12-Amethyst
    August 12, 2019

    Hi,

     

    Thanks for bringing this to our attention. You should be able to see your past projects now. Apologies for the issue. 

      C
      Clement_D10-MarbleAuthor
      10-Marble
      August 12, 2019

      No problem.
      Thank you, I have recover my progression 🙂

      I wanted to say that the guides and the interface with the progression are very nice.

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