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Thingworx is not starting showing errors

AM_10639709
10-Marble

Thingworx is not starting showing errors

Hello

 

My tomcat is not starting and when i check in application logs it shows me error related to license . Please find below error and help fix it

 

License file is renamed to ignored_license_capability_response.bin

 

Thanks

ACCEPTED SOLUTION

Accepted Solutions

Hello @AM_10639709 ,

 

We have a detailed article explaining the resolution step by step:

https://www.ptc.com/en/support/article/CS299514?source=search

 

Kindly check and share if you need any further info.

 

Regards,

Bhawna

View solution in original post

1 REPLY 1

Hello @AM_10639709 ,

 

We have a detailed article explaining the resolution step by step:

https://www.ptc.com/en/support/article/CS299514?source=search

 

Kindly check and share if you need any further info.

 

Regards,

Bhawna

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