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Timer thing stopped working

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Alexandrite

Timer thing stopped working

Hello,

Urgent help needed.

From the last two months, I was using a timer thing and it was working fine, but now I've seen that it has stopped working.

 

Thanks!

 

 

4 REPLIES 4
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Re: Timer thing stopped working

Hi @mnaeem ,

 

If this is really serious, please open a Tech Support ticket as soon as possible.

My suggestion now would be to:

1. Restart the Timer via unchecking the Active checkbox / Save / Checking it back to true / Save.

2. Making sure that the subscriptions to its Timer event are actually enabled (wherever they are used)

 

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Re: Timer thing stopped working

Thank you @VladimirRosu ,

Already tried it, but still not working. 
Yes it's serious and needs to resolve asap.

 

Muhammad Naeem Akhtar

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Re: Timer thing stopped working

Then please open the Support Ticket. That's the only way in which you can make use of the SLA guaranteed by our service contract. I assume you have an active licence and user and password to our support portal, right?

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Re: Timer thing stopped working

Just opened a case.

Thank You @VladimirRosu 

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