Urgent help needed.
From the last two months, I was using a timer thing and it was working fine, but now I've seen that it has stopped working.
Hi @mnaeem ,
If this is really serious, please open a Tech Support ticket as soon as possible.
My suggestion now would be to:
1. Restart the Timer via unchecking the Active checkbox / Save / Checking it back to true / Save.
2. Making sure that the subscriptions to its Timer event are actually enabled (wherever they are used)
Thank you @VladimirRosu ,
Already tried it, but still not working.
Yes it's serious and needs to resolve asap.
Muhammad Naeem Akhtar
Then please open the Support Ticket. That's the only way in which you can make use of the SLA guaranteed by our service contract. I assume you have an active licence and user and password to our support portal, right?