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18-Opal
pshashipreetham18-Opal
18-Opal
June 3, 2025
Solved

Turn off Trace Logs

  • June 3, 2025
  • 1 reply
  • 430 views

Hi, 

 

I have an instance where the trace logs are generating heavily, resulting in data exceeding 50GB in just a couple of hours in PROD, and the C Drive becomes out of memory, causing the entire server to crash. 

 

I need to disable only the trace logs in ThingWorx. I tried to find an article, but none have been found as of now.

 

How can we disable the Trace Logs in Thingowrx?

 

Thingworx Version: 9.0

 

Thanks,

Best answer by Rocko

How did you set it to TRACE?

You can try Monitoring>Application Log>Configure>LogLevel->Warn.

 

FYI Newer versions of ThingWorx auto-reset from Trace level after a defined period to avoid the situation you describe.

1 reply

Rocko
Rocko19-TanzaniteAnswer
19-Tanzanite
June 3, 2025

How did you set it to TRACE?

You can try Monitoring>Application Log>Configure>LogLevel->Warn.

 

FYI Newer versions of ThingWorx auto-reset from Trace level after a defined period to avoid the situation you describe.

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