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1-Visitor
November 21, 2019
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Unable to create widget layout. Please contact your widget developer

  • November 21, 2019
  • 3 replies
  • 2796 views

Hello,

I have created the mashup and I can view mashup with the widgets that previously have been created, but when try to edit, it shows me this error "Unable to create widget layout. Please contact your widget developer" at the top and also not able to see the widgets that I have created. 

How to resolve the issue? I also have attached the screenshot of thingworx composer.

Thank You!

 

Naeem

Best answer by slangley

Hi @mnaeem.

 

For the "Security context stack..." error please refer to this article.

 

For your first question, I think there is an easy fix for this, but I can't recall it off the top of my head.  I am researching and will post the solution here once I find it.

 

Regards.

 

--Sharon

 

 

3 replies

22-Sapphire I
November 21, 2019

could this at all be a licensing issue?

I recommend you open a support ticket at support.ptc.com

mnaeem1-VisitorAuthor
1-Visitor
November 21, 2019

Thank you @PaiChung ,

In application log I am getting this error as well.

 

----> Security context stack is growing large : current size = [depth: 36]

 

Regards,

Naeem

slangleyCommunity ManagerAnswer
Community Manager
November 21, 2019

Hi @mnaeem.

 

For the "Security context stack..." error please refer to this article.

 

For your first question, I think there is an easy fix for this, but I can't recall it off the top of my head.  I am researching and will post the solution here once I find it.

 

Regards.

 

--Sharon

 

 

mnaeem1-VisitorAuthor
1-Visitor
November 22, 2019

Hi @slangley ,

Thank you for answering the security context question.

For the second question I had found a post with the same subject, but I don't have the access to that.

https://community.ptc.com/t5/IoT-AR-Quarantine/quot-Unable-to-create-widget-layout-Please-contact-your-widget/m-p/622044/highlight/true

Community Manager
January 14, 2020

Hi @mnaeem.

 

Apologies for the delay--I lost sight of this post.  In regard to the 2nd question for which you needed an answer, you should be able to select the Explorer tab (I'm running 8.5.x and can't recall if it changed) to select the Mashup before making edits to the widgets.

 

Please let me know if you have remaining questions on this post.

 

Regards.

 

--Sharon

 

Community Manager
January 22, 2020

Hi @mnaeem.

 

If one of the previous responses answered your question, please mark the appropriate one as the Accepted Solution for the benefit of others with the same question.

 

Regards.

 

--Sharon