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java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider

AF_10576078
3-Visitor

java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider

Hello everyone,

 

I am actually trying to migrate Thingworx 8.4 to 9.3 an i am facing an issue.

 

 I actually saw that you cannot migrate from 8.4 to 9.3 i have first to set Thingworx to the 9.0.3 version.

 

I am using:

JDK -> Amazon corretto 11

Postgresl 13.

 

Tomcat work perfectly fine and i m facing that issue when i tried to launch my service.

I have already checked this article:

https://www.ptc.com/en/support/article/CS305796

 

Afiter checking the point step by step, i can confirm there is actualy no answer for my situation,

 

I join you the main informations from the stack trace, my linux service config and my setenv.sh.

in screenshot format.

 

(All the rights and ownership  have been setted for tomcat8.5, which is the user of the service)

 

Thanks for your time,

 

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
Jimwang
14-Alexandrite
(To:AF_10576078)

As you have checked the points mentioned in the article https://www.ptc.com/en/support/article/CS305796 , the issue might be related to the corrupted trust store in your upgrading system. I would suggest you to open a case to Technical Support to look at it via remote session

View solution in original post

2 REPLIES 2
Jimwang
14-Alexandrite
(To:AF_10576078)

As you have checked the points mentioned in the article https://www.ptc.com/en/support/article/CS305796 , the issue might be related to the corrupted trust store in your upgrading system. I would suggest you to open a case to Technical Support to look at it via remote session

I will do that, i just left the topic open few days and hope i getting more advices thanks for your answer Jimwang.

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