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3-Newcomer
February 8, 2023
Solved

java.lang.RuntimeException: Failed to create SecurityManager, Failed to load SecretProvider

  • February 8, 2023
  • 1 reply
  • 2390 views

Hello everyone,

 

I am actually trying to migrate Thingworx 8.4 to 9.3 an i am facing an issue.

 

 I actually saw that you cannot migrate from 8.4 to 9.3 i have first to set Thingworx to the 9.0.3 version.

 

I am using:

JDK -> Amazon corretto 11

Postgresl 13.

 

Tomcat work perfectly fine and i m facing that issue when i tried to launch my service.

I have already checked this article:

https://www.ptc.com/en/support/article/CS305796

 

Afiter checking the point step by step, i can confirm there is actualy no answer for my situation,

 

I join you the main informations from the stack trace, my linux service config and my setenv.sh.

in screenshot format.

 

(All the rights and ownership  have been setted for tomcat8.5, which is the user of the service)

 

Thanks for your time,

 

 

 

Best answer by Jimwang

As you have checked the points mentioned in the article https://www.ptc.com/en/support/article/CS305796 , the issue might be related to the corrupted trust store in your upgrading system. I would suggest you to open a case to Technical Support to look at it via remote session

1 reply

Jimwang16-PearlAnswer
16-Pearl
February 10, 2023

As you have checked the points mentioned in the article https://www.ptc.com/en/support/article/CS305796 , the issue might be related to the corrupted trust store in your upgrading system. I would suggest you to open a case to Technical Support to look at it via remote session

3-Newcomer
February 10, 2023

I will do that, i just left the topic open few days and hope i getting more advices thanks for your answer Jimwang.