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A
Anonymous
May 8, 2018
Question

not able to login to thingworx composer

  • May 8, 2018
  • 3 replies
  • 3381 views

Hi Team,

 

from today morning, not able to login to thingworx composer, after giving the credentials its still asking for the user name and password.

 

i have not changed the credentials.

    3 replies

    T
    tmccombie21-Topaz I
    21-Topaz I
    May 8, 2018

    Is this for a trial or commercial instance?

    A
    Anonymous
    May 9, 2018

    its a commercial version.

    A
    Anonymous
    May 9, 2018

    Thingworx version is 8.2.

     

    earlier it was working fine, but all of a sudden it stopped working, its not accepting the credentials.

    D
    dupatel5-Regular Member
    5-Regular Member
    May 9, 2018

    @unknown: Do you have Studio associated ThingWorx instance or independent ThingWorx instance? 

     

    Also, please share your login ID and ThingWorx URL to verify the issue.

     

    -Durgesh

    A
    Anonymous
    May 9, 2018

    Hi,

     

    my URL would be http://x.x.x.x:8080/Thingworx

    i am using the User name as Administrator and other users login, however my Thingworx is not running, you may not be able to login to instance.

     

     

    D
    dupatel5-Regular Member
    5-Regular Member
    May 9, 2018

    @unknown It appears to be an issue related to your environment/configuration related to ThingWorx Foundation commercial instance. Request you to log a PTC Support case to get right attention and assistance on the issue.

     

    -Durgesh

    B
    benparker27071-Visitor
    1-Visitor
    May 14, 2018
    I am trying to set up thingworx composer on a Linux machine.

    In the Application logs the Server is ON and db is initialized.

    But when in the browser I try to open composer, then it is stuck at the landing page (the black page with Thingworx logo in green) and doesn't go to the Composer Home page.

     

    Kickass Proxy | Free Movie SItes | Best Radar Detectors  

    M
    mattpslab1-Visitor
    1-Visitor
    January 13, 2019

    But when in the browser I try to open composer, then it is stuck at the landing page (the black page with Thingworx logo in green) and doesn't go to the Composer Home page.

    here | click | this | info here | tutorial | see here

    R
    raluca_edu17-Peridot
    17-Peridot
    January 14, 2019

    Hi,

     

    I am recommending you to analyze the Tomcat logs and Thingworx logs to get a hint why the application is not loading.

    Check  all the logs form Tomcat_folder/logs and also the logs from ThingworxStorage/logs (ApplicationLog, ScriptLog, ....)

     

    If possible, you can attach here to check them.

     

    Thanks,

    Raluca Edu

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