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18-Opal
pshashipreetham18-Opal
18-Opal
September 17, 2022
Solved

twx_telemetry_data_exception

  • September 17, 2022
  • 2 replies
  • 1417 views

I was trying to import the data of Value Stream from Postgres to InfluxDB. When I checked the Application Logs, I saw the following Info:

 

Getting License Feature Info for: twx_telemetry_data_exception

 

What does this mean? Am I missing something?
We use the Model DB as Postgres and InfluxDB as Time Series Data per the solution. 

Thanks,

Best answer by TonyZhang

Hi @pshashipreetham

 

I think this license feature is related to the newly introduced data collection feature in ThingWorx

https://www.ptc.com/en/support/article/cs377271

See Enhancements > Platform the first one in below Help Center about this new feature

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Release_Notes/FixedIssues/Fixed_Issues_in_ThingWorx_Platform_9.3.4.html#

 

2 replies

W
wcui16-Pearl
16-Pearl
October 27, 2022

@pshashipreetham please describe first how you import data to InfluxDB.

Do you have 2 tw instances, one with PostgreSQL and the other with InfluxDB, and you are exporiting data from instance with PostgreSQL  then import to instance with InfluxDB? Correct me if I am wrong.

T
TonyZhang16-PearlAnswer
16-Pearl
November 17, 2022

Hi @pshashipreetham

 

I think this license feature is related to the newly introduced data collection feature in ThingWorx

https://www.ptc.com/en/support/article/cs377271

See Enhancements > Platform the first one in below Help Center about this new feature

https://support.ptc.com/help/thingworx/platform/r9/en/index.html#page/ThingWorx/Help/Release_Notes/FixedIssues/Fixed_Issues_in_ThingWorx_Platform_9.3.4.html#

 

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