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1-Visitor
March 8, 2018
Question

Thingworx studio authentication issue

  • March 8, 2018
  • 2 replies
  • 4149 views

Hi,

I have installed thingworx studio trial version (30 days trial period). When i am trying to publish the project or trying to preview it, it's asking for a "Authentication Required" pop-up. After giving the credentials, it is asking for the same authentication again and again. Attaching the screenshot on the same. Also i am using the same credentials to login to my studio account and it is taking correctly over there.

same authentication is being asked again and again when i am trying to access the thingworx cloud Iot platform using the experience server url as:

ES: https://icbeewyj.studio-trial.thingworx.io

Thingworx iot platform: https://icbeewyj.studio-trial.thingworx.io:8443/Thingworx/Composer/index.html

 

Is there any problem with the installation. I am trying all these steps using my public network( phone as well as my home wifi router).

 

Please help me.

 

Regards

Tarun

2 replies

21-Topaz I
March 8, 2018

Hi Tarun, the credentials you use for logging into the portal should work for publishing. Can you please share your Studio log.

Tarun1-VisitorAuthor
1-Visitor
March 9, 2018

Hi,

Adding the log file

 

Regards

Tarun

12-Amethyst
April 5, 2018

I am having the same issue here. Did you manage to solve the issue? I have also attached the log files in case this will help in any way.