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avillanueva
23-Emerald I
avillanueva23-Emerald I
23-Emerald I
December 13, 2022
Solved

Closing out Change Task workflow when Change Notice is Released and its workflow completes

  • December 13, 2022
  • 1 reply
  • 1507 views

I added a task out change task that is shall we say a good idea but not critical to the overall execution of the release. I notice that the these tasks are still running long after the change notice workflows are complete. I can manually go in and close them out since at this point, their need is no longer required. What is the best way to automate this?

 

I was thinking of adding a sync task that would spin up in parallel and when the change notice hits released state, close out this task. If the task closes first, it would close out the sync task and there by complete the workflow. Is this the only way to do this?

Best answer by HelesicPetr

Hi @avillanueva 

In my opinion your solution with the synch robot is the best one.

 

Another way would be to set deadline for the task and just set mark complete after deadline.  I know it is not ideal but it would work.

HelesicPetr_0-1671008730828.png

 

PetrH

1 reply

HelesicPetr
22-Sapphire II
HelesicPetr22-Sapphire IIAnswer
22-Sapphire II
December 14, 2022

Hi @avillanueva 

In my opinion your solution with the synch robot is the best one.

 

Another way would be to set deadline for the task and just set mark complete after deadline.  I know it is not ideal but it would work.

HelesicPetr_0-1671008730828.png

 

PetrH

PetrH
    Z
    ZC_1090925213-Aquamarine
    13-Aquamarine
    September 17, 2025

    Is the change activity workflow designed to stay running after the CN is completed OOTB? My CN workflows execute as expected but the Activity workflows remain running. Will that be an issue later? Shouldn't it go to executed with no errors once the CN or Task is complete? 

    HelesicPetr
    22-Sapphire II
    HelesicPetr22-Sapphire II
    22-Sapphire II
    September 18, 2025

    Hello @ZC_10909252 

    OOTB, the change notice can not be finished without finished activities. WF Change notice is waiting till the activities are completed. 

    Only if the Change Notice workflow is completed by a standard process then the running activity is terminated OOTB. But it is not usual that Activity wf stays running.  

    If you terminate the CN workflow by an admin action, then the activity workflow is not finished/terminated ootb. 

     

    If your Activity workflow is not finished correctly by a process, then you have some issue with a workflow end in the activity wf. The wf does not go to the end point.

    It needs deeper investigation.

     

    PetrH   

    PetrH
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