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T
TanmeyTWX17-Peridot
17-Peridot
August 18, 2017
Question

Error importing: error, Not Acceptable

  • August 18, 2017
  • 1 reply
  • 4479 views

I'm trying to import an entity (Entities.xml) from one machine to another and getting below errors.

1. Internal error: com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 1 of 1-byte UTF-8 sequence.

2. [message: [1,013] Data store invalid session error: [Error occurred while accessing the model provider.]]

Note: both the machines has same configuration and TWX version.

What could be the reason of it?

1 reply

S
supandey5-Regular Member
5-Regular Member
August 18, 2017

Hi Tarun,  does the import works in different machine, i.e. the machine from where you have exported this current entity? If you have a tool something like Notepad++ you can open this entity.xml and check if it really is UTF-8, it shows up somewhere down right bottom in notepad++

T
TanmeyTWX17-PeridotAuthor
17-Peridot
August 18, 2017

Hi Sushant,

one is Dev machine and another is Test machine with same TWX instance. I took export from DEV and tried to import into Test but failed.

And yes exported file has encoding as UTF-8.

S
supandey5-Regular Member
5-Regular Member
August 18, 2017

Could you please add  the screenshot of the status bar of Notepad++ where you have this file opened just just to confirm that Notepad++ also sees the encoding as UTF-8 (as mentioned in the screenshot i have shared above)

Thanks

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