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August 12, 2016
Question

Migration Issue

  • August 12, 2016
  • 2 replies
  • 3819 views

While migrating things from version 6.5 to 7.1.2 version.

We are getting below error:

Error importing: error, Import Failed: [1,018] Data store unknown error: [Error occurred while accessing the property provider.] .

We have already imported all the necessary datashape and Thingtemplate.

2 replies

5-Regular Member
August 12, 2016

Can you try importing while checking the box labeled "Use Default Persistence Provider"? Let me know if that changes anything.

August 13, 2016

Hi Tori,

We have tried to import by checking the box "use default provider" also, but it's nit working.

The same thing is working in 6.5  version.

Thanks,

Aditya Kumar

5-Regular Member
August 15, 2016

Aditya, this is the Postgres version, correct? Are you trying this as an admin-level user?

20-Turquoise
August 15, 2016

Do you have all of the necessary extensions installed? Are the entitiesd you are  trying to import a part of an extension?

If you are using the postgresql, have you updated the DB schemes consecutively (i.e, running the script from 6.5 to 6.6, then 6.6 to 7.0, 7.0 to 7.1)?

5-Regular Member
August 15, 2016

@Adityaโ€‹, I would agree with Polina and would like to add few comments. The issue is quite frequent for 6.5 to 7.0 migration, inorder to overcome the dependency issues, I would suggest to go for an incremental migration i.e., 6.5 to 6.6, 6.6 to 7.0 etc.,

Also, let us know if you were using 6.5 Postgres.

-Giri

1-Visitor
August 16, 2016

We are using version Thingworx 6.5.0-b460, and I think we are not using Postgresql. and