1-Visitor

Question

Error installing Thingworx H2 Trial 8.4 version

Forum|Forum|6 years ago
September 11, 2019
1 reply
4462 views

Hello,

I have an error when I'm trying to install Thingworx H2 trial 8.4 version. The error is the next message:

"Problem running post-install step. Installation may not complete correctly

Error running .\check-http-response--username: "Administrator" --password:****--hostname "localhost" -- hostport "8084" --useSSL=0:1 "

I execute in administrator mode and with other ports but I don't know how to solve this problem. Any idea? Iread this post:

https://community.ptc.com/t5/ThingWorx-Developers/Thingworx-8-4-Trial-Warning-Problem-running-post-install-step/m-p/624346

But that solution doesn´t work for me, I have the correct system requeriments. Could you help me with this?

Thank you in advance

BR

Luis

Install-Upgrade

Community Manager

Community Manager

Hi @ljam.

Apologies for the issues you are experiencing.

If you have validated that your system conforms with the requirements, you will need to follow the manual install process to circumvent the issues:

ThingWorx 8.4 System Requirements

Installing ThingWorx 8

We will have new installers available once ThingWorx 8.5 is released.

Regards.

--Sharon

Author

1-Visitor

Thank you for your answer Sharon, but with Trial 8.4 version I think that you can't do the manual install because the file is .exe. Correct me if It isn't that way.

Thank you

BR

--Luis