PrintButton Extension project Error

[UY_9515947]

hi,

I had followed the steps mentioned in the following thread: 

https://community.ptc.com/t5/ThingWorx-Developers/PrintButton-Extension-project/m-p/532671

but whenever I click the Print button, It result into opening a new Tab which is stuck in loading state. and there is no content or any web url in the Tab.

Please help me in resolving the issue.

see the attached snapshot:

[slangley · Accepted solution]

Hi @UY_9515947.

Since this is not a PTC-provided extension, we're unable to provide support for it.  Perhaps someone else in the community can provide assistance.

In addition, you may want to vote for this idea on the ThingWorx Ideas page.  The more votes received, the greater the possibility that it will be included in a future release.

Regards.

--Sharon