Vuforia Expert Capture

Hi, several users experience issues with login to Vantage app on mobile device ( android ). they get "Error. sign-in failed. Try again later". when the user is log-in to laptop - no issues. Any idea ?

Is there a way to implement a custom Word Template based on the customer's corportate identy in Vuforia Expert Capture and Instruct? Goal is to have the Word documents exported with the CI included (logos, colors, fonts, font-sizes, ...)   Thank you.

New Part Markers allow you to highlight an entire individual part on a 3D model (Vuforia Instruct only) New drop-down menu that allows you to filter multiple asset types Improved progress indicator for Model Target generation during simplification step (Vuforia Instruct only) New Download model data action available from the menu of a published procedure allows you to download model target data to send to Vuforia Technical Support for troubleshooting (Vuforia Instruct only) Vuforia Vantage will no longer support iOS 13 as of February 2022 Android users will now be prompted to install ARCore on supported devices if it has not yet been installed Bug fixes an minor improvements

Posting this query regarding VEC editor procedure. For example if we create a procedure A and B with different steps in each procedure, wish to merge these two procedures as one. Is there anyways to achieve this in editor? Could you help on this please?

Hi!   Do we have a specific command to lock  the screen  in Vuforia View on Hololens during  viewing the procedure from VEC? Any other options are available in View app? Can I switch between steps? Hoq I can exis the procedure and come back to the scan mode? How I can get place new location in the procedure? Should I than connect the Hololens again to the  PC? Or would the location be automatically updated? Would I get notifiaction in the Editor that location was changed?   Br Olena

The model in Instruct (pvz format) looks black, what could be done? See attachment.   Thank you! BR Olena

The Magic Leap 1 device is now supported for Vuforia Capture and Vuforia Vantage (Vuforia Expert Capture only) The location of an asset or procedure is now shown in Details When in List View, you can now select multiple resources of different types to give read, edit, or view permissions to users For example, you can grant access permissions to a procedure, image, and video from one SHARE window at the same time For more detailed information, see Manage Asset Permissions

Ability to scan a barcode or QR code to enter a serial ID in Vuforia Vantage View access is now automatically granted to the user that publishes a procedure Improved error details when Advanced Model Target generation fails during publishing (Vuforia Instruct only) Updated AR augmentation for multiple point of interest markers in Vuforia Vantage (Vuforia Instruct only) Android 12 is now supported for Vuforia Vantage Bug fixes and minor improvements

The planned system maintenance is complete. Vuforia Expert Capture and Vuforia Instruct system maintenance is scheduled for Monday, November 15th at 10PM Eastern Standard Time. The maintenance is expected to last 60 minutes or less. During this time, anyone trying to access the Vuforia Admin Center, Vuforia Editor, Vuforia Insights or Vuforia Vantage Web will be redirected to a maintenance page. Anyone trying to access procedures using the Vuforia Vantage App will be presented an error message.   We apologize for any inconvenience and hope the advanced notice will allow you to plan ahead as necessary.

Folders: Create, Share, and Manage Content   With the 2.4.0 release of Vuforia Expert Capture and Vuforia Instruct, users can now create folders to effectively organize, find, and share work instructions content in the Editor.     Folders that you created or have been shared with you can be found on the My Editor page.   Before you begin using folders, here are some important things to keep in mind: The Share action is only available on top-level folders The creator of a folder and administrators are able to share the folder with other users and thereby assign share permissions to the folder. Permissions are applied on a the top-level folder only, and all documents and sub-folders within the top-level folder inherit the permissions from it. You can specify additional share permissions on individual objects within folders, but keep in mind that permissions are additive, and these additional permissions will be saved in addition to the folder permissions t

Hi,  I am the user of Vuforia editor where we create video based procedures. I have a scenario where to give some annotations and subtitles in the Videos. So is there any option of giving annotations and subtitles in videos using Vuforia Editor?

NEW! Ability to create folders to help organize all of your work instructions content You can now drag and drop a file anywhere in the My Editor pane to upload an asset iOS 15 is supported for Vuforia Vantage Ability to save and exit a procedure in Vuforia Vantage and resume from a different device Ability to run multiple sessions of the same procedure simultaneously Updated the Recents tab in Vuforia Vantage to show In-Progress and Completed sessions Improvements to Downloaded procedures: Support for resuming a session on a downloaded procedure Downloaded procedures can be completed when network access isn't available, and data will be sent to Vuforia Insights when connectivity is revived Users will be notified when a downloaded procedure has been updated, and will be asked to update it or remove the outdated version from their downloads Improvements to Model Target tracking that adds agility and accuracy when tracking models in motion (Vufori

Anybody utilizing an iPad Pro and the Magic Keyboard with the Vantage App and Expert Capture procedures?  I was viewing a procedure (started, not just preview) with the iPad and the physical keyboard could not be used for the serial number input.  After changing the the on-screen keyboard I was able to input a serial number.  The keyboard works fine with other apps such as MS Office or a web browser.  Thanks.   -Scott

Ability to specify a unit of measurement when uploading unitless CAD file formats Ability to show/hide the model scale in Vuforia Editor Improved error details when the simplification of a 3D model fails during publishing Improved performance when loading AR content in 3D procedures Bug fixes and minor improvements NOTE: You must be running at least Vuforia Vantage 2.2.0 to view newly published procedures that contain 3D models.

I created and published a procedure in Vuforia Instruct with the CAD data from the Creality Ender 3 printer before the release of 2.2.0. An Advanced Model Target was also created.Tracking works reliably with this older procedure on the iPhones and iPads used in Vuforia Vantage from different directions. After the release of version 2.2.0 of Vuforia Instruct I used the identical CAD data again in a procedure and published it again. After that I waited until the Advanced Model Target was generated. However, the tracking no longer works on the identical iPhones and iPads with the identical printer. No matter in which direction I point the camera to the printer - the tracking does not work in Vantage anymore. All app and software versions are up to date. If I use the procedure that was released before version 2.2.0, then tracking works. What can be done to find out why tracking fails with the newer procedure?

Support for 2D representation of 3D markers in exported Word documents Improved error details when 3D Model processing fails Improved performance of Advanced Model Targets NOTE: Training the Advanced Model Targets will take longer with this improvement Improved Model Target tracking in Vuforia Vantage Bug fixes and minor

Our expert, Colleen Garrigan, Senior AR Field Engineer at PTC, will share the best practices that we follow when creating procedures!    When: Thu, Aug 26, 2021 11:00 AM EST   REGISTER TODAY    Join us for our upcoming Expert Session to learn: How to plan and document your procedure before capturing it in Vuforia Capture How to capture, author, and test Vuforia Expert Capture procedures. Tips and tricks to help avoid any common setbacks when working with Vuforia Expert Capture. Speaker   Colleen Garrigan, Senior AR Field Engineer, PTC

Hello there, I have recently updated my project to SDK 10.0 running in Unity 2020.3.14f1 . I followed through Vuforia's Unity migration guide. Just when I thought everything went successful for me…. I noticed that intended reset script (pic 1) for my model target does not reset/dump data from my extended tracking as my previous script from Vuforia Core Samples always did (pic 2). Could this be a some sort of bug and how can it be alternatively replace with this function: vuEngineResetWorldTracking(mEngine); ?   Any help would be highly appreciated! Dan      

Would be nice if we could play the video cutted before click on Save New video. With that would be possible to better define the start and end point of the video. And when playing we should be able to listen the audio as well. It is possible to do after save the video, but doing on editor would save lots of time.

Good day Community,   I have a question from the customer: "Would it be a way to transfer captures automatically  to the Editor platform (over Internet connection), without connecting the device over USB cable in the future?"   Best Regards Olena    

Is it possible to have voiceover in different language other than English for vuforia expert capture? basically our customers are from India. So I want to know about supported voiceover language other than English. Hardware (gadgets): Realwear HMT-1 Hololens-1   Thanks in advance.  

Vuforia Instruct is an out-of-the-box solution that enables you to leverage 3D CAD to easily create, deliver, and scale interactive work instructions to frontline workers.   Vuforia Instruct provides frontline workers the benefit of in-context, digital 3D work instructions overlaid onto the parts to be inspected. This enables workers to improve their accuracy and productivity, resulting in reduced cost and fewer delays in production.   While Vuforia Instruct is a companion product, separate from Vuforia Expert Capture, Instruct leverages the existing Vuforia Editor component to create procedures.   For information about purchasing Vuforia Instruct, contact us here.

  Ability to add text feedback to individual steps and to the Submission Review in Vuforia Vantage Improved progress indicator when publishing a procedure that contains a 3D model Improved failure details when publishing a procedure that contains a 3D model New publishing status notification when publishing a procedure that contains a 3D model Android for Vuforia Vantage: Support for Android 7 will be discontinued in August 2021 Support for Traditional Chinese and Spanish languages for Vuforia Vantage and Vuforia Insights New PROCEDURE COMMENT and STEP COMMENT columns in Vuforia Insights display text feedback entered by Vuforia Vantage users Bug fixes and minor improvements

Vuforia Editor Bug fixes and minor improvements Vuforia Instruct (NEW!) Introducing Vuforia Instruct! Vuforia Instruct accelerates and simplifies the creation and delivery of augmented 3D work instructions to frontline workers. For more information, see Vuforia Instruct. Vuforia Expert Capture Bug fixes and minor improvements Vuforia Capture Bug fixes and minor improvements Vuforia Vantage Support for Korean and Italian languages Bug fixes and minor improvements Vuforia View Bug fixes and minor improvements Vuforia Insights Ability to filter by complete or incomplete executed procedures Support for Korean and Italian languages Bug fixes and minor improvements   Look for changes in the community to support the work instructions solutions.

Hi team,    we captured the procedure and 2 locations with Hololens.   Unfortunately I cannot add the locations to any step in the Editor. What was the issue? How to resolve it?