SLM

Join us for the 1st webinar in our "Back to School" series. Learn about what's new with Arbortext Editor, Advanced Print Publisher (hint- there's a renaming coming!) and Windchill SIM. We've got new releases coming at the end of this month- be prepared for what's new and what's changing!   September 23rd from 10:00-10:45am EST.   Patti Lutsky and Simon Taylor will be presenting.   Register HERE.   Let me know if you have questions or any issues with registration!: 

 Our Arbortext Editor terminates with no warning and closes all open Arbortext Editor windows when we try to publish SGML to PDF! Does anyone know of any solution to this problem? Oussama

Hey Guys, we have an Dongle with an Floating License on a CAD PC installet and now we wanted to install it on a new CAD PC and it doesnt work (Error Message: License query for IsoDraw failed) . Now my Questions are if we need to configure the Dongle with the FlexLm Server new or it`s because of the different Versions from the License (7.1) and the Software (7.0 from install CD).   Greetings Timo

I just open our template, apply new modification, save and close, and when i click apply in entity option, i got error message a shown in attachment???

Is there a way to run a command on a file that is not already open in Arbortext editor? For example, am I able to run a publish command on a xml file not currently open?  

Hi all,   Please any one let me know how to implement validation, as i have a xml document and the xml document has hierarchy of element as parent and child element and have the attribute as whose value can be Y or N.   If the parent have the attribute value as Y and if the child element have also attribute value as Y, so here parent has the attribute value as Y, so no need to have attribute value as Y in child.   In this case how can i show a message to user that, no use of making the attribute value as Y, if the parent is having already.   Can anyone help me on this?  

I would like to import 3D model in DITA Architecture by Arbortext Editor and same to be rendered as PDF. The 3D Model should be having the possibility of changing the orientations, explode, zoom in/out in PDF. Is it possible with the Arbortext Editor?Also what are the graphics / animation files format supported by Arbortext Editor in DITA?Note: We tried inserting *.u3d format in PDF directly using Acrobat Professional 9.0. It worked out. Thanks in Advance!- Bala AJ-

Currently when you publish web output from editor the links open in the same tab. Can they be modified to open in a new tab?   Bryon

Hey up everyone - I'm hoping someone may be able to shed some light on a couple of problems I've run into...1. I"m trying to develop a macro that will correctly format a batch of illustrations. So far everything's going to plan, but what I thought would be the easiest bit is proving the hardest. I want to use the 'fit to page' function, but I can't record it (the function is greyed out) and I can't find any reference in the help manual to script it either. Anyone done this before? After some digging it looks like this may only be a function available in 7.3 - I have 7.2, can anyone confirm?2. I'm also trying to select any text which is less than 7pt. I have 2 different sizes on the illustration so I can't use the 'font_size is not' function. I've been trying to develop a macro to select the smaller sized text and then lock it using the box.top and box.bottom parameters, but it fails to select the smaller size text, just the last piece of text on the illustration. It goes like this: Mac

Hello everyone, Have you seen any issues with Drag and Drop in Arbortext Editor 7?  We're seeing behavior where selected text jumps to the middle of the screen when trying to drag it to a new location.  This is most obvious in tables, but also occurs with other tags.  I haven't found any sort of advanced preference that would control something like this.  Deleting the preferences file does not help. This issue is particularly noticeable when selecting text towards the bottom of the Arbortext window and trying to drag it to the top part of the window, especially when a table takes up the entire window.  As soon as I begin to move the text, the file window scrolls so the selected text is suddenly relocated vertically to the middle of the screen.  This does not occur in Arbortext 5.4, and I don't know about Arbortext 6 behavior.Have any of you seen this and know how to resolve it?  Thanks!>> Randy

Arbortext Fall 2019 Tradeshows and Conferences IFS World Conference, Boston, MA – October 7-10, 2019 LavaCon Content Strategy Conference, Portland, OR – October 27-30, 2019 Tekom tcworld Conference, Stuttgart, Germany – November 12-14, 2019 Arbortext User Group, Frankfurt, Germany – December 3-4, 2019 PTC/USER Technical Community Winter Open Forum, Scottsdale, AZ – January 28-30, 2020 Come see us!!! 

The Arbortext Business Unit at PTC is pleased to announce our 2nd Annual Back to School Webinar series.  Join us for a short 45-minute class each month.  Learn from our experts, use the time to ask questions and walk away learning more about products, roadmaps and best practices!  Sessions will be recorded and posted to our YouTube channel as well.  Mark your calendars and pencil in the following topics and dates:   2nd Annual Back-to-School Webinar Series What’s New with the Arbortext Solution – September 23, 2019 at 10:00am EST Tips on Navigating Technical Support – October 22, 2019 at 10:00am EST Arbortext Layout Developer: Tips and Tricks – November 14, 2019 at 10:00am EST What’s New with PTC Technical Illustrations – December 12th, 2019 at 10:00am EST

Does anyone know what dll the doEval function depends on? or where the aom.jar file is reading the dlls from? I'm fairly new to working with arbortext, so any help would be appreciated.     

Good afternoon when you publish for web how do get the cgms to show for all users. Only our users with IsoDraw can see the CGMS. I guess another question is should we be using cgms or svgs. It seemed with svgs that you loose the ability to zoom and pan on the image.   Thanks   Bryon

We are using arbortext 6.1, we are using custom application containing different schemas and it is referenced from a server....application works fine in arbortext 6.1 but the same same application is not working properly in arbortext 7.0 getting unknown tags and attribute errors saying its not defined in xsd file, which is really strange. structure of the application is each schema folder is different under doctypes for ex - doctypes->diagonostic, doctypes->description etc so each schema has its own xsd files, schema template and catalog file, dcf file etc.   need help on this asap!   please let me know the root cause of this issue Awaiting your reply

  We have just installed Arbortext Editor v7, our first installation.  When we try and  open a 1.8 DM, we get a "dtd did not compile message", with the following explaination.  Dtgen.exe Parser Error: While parsing file C:\Users\martin.eggleston2\Desktop\AECMA1-8\dm\DOCTYPES\descript.dtd: Cannot find file called C:\Program Files\PTC\Arbortext Editor/markit/ispudir. Is it in the currently active directory (err:1 line:18  pos:1064) Compile failed - rc=32  Can anyone help?  Please realise that we are NOT expert users… 

I want to find this attribute: client.key="v867357415" where the value can be any string of numbers and letters 10 in length.    I tried to do a find in the raw xml  with client.key=".........."  and nothing is found. How can I find this?

Good morning, we are starting to work on creating html output. As I am completely new to this where do I start? I have copied over the framesets folder to my application. I would like to remove the  related links that are created, where do I look to do this.   Thanks   Bryon

Hi all, I can't find information about Wacom tablet (like Wacom Intuos) hardware support in Arbortext IsoDraw. Do you use any graphics tablets to draw illustrations? Thanks Ludek

Getting this error when trying to publish pdf. The pdf gets created but I cannot open and I get this error and the PDF does not open. Adobe says it's corrupted when I try to open. Does this have to do with my version Java?     

Hello, I use .cgm files created in isodraw. These graphics have vector elements with text. When I publish the file which contain these cgm graphics, they appear in raster format and the text is also not searchable. I find this problem with AE 6 and AE 7. This was not the case in AE 5.3, 5.4. Any settings that I need to change? Regards, Nim

Greetings,I would like to change the default option for the Show select list for the Link/Xref and Content Reference tabs in the Resource Manager to be "All elements with IDs" as this is the only option that I use. Without this customization, I have to continually change the Show select option.I have been able to do this by hacking Arbortext\Editor\application\com.arbortext.dita\dialogs\ResourceManagerDlg.xml to change the default option, but I am wondering if there is a way to do this with a Preferences setting or using an environment variable, such as APTCUSTOM? I would like to share this with other users on my team, but I would prefer to maintain the customization outside the Arbortext\Editor installation folder so that my users don't have to muck around with those files after they install.I am running on version 5.3 M120. Any thoughts or pointers are appreciated.-Mark

Is there a way for an author to publish a pdf that identifies where profiling is applied (either from a ditamap or topic)? While we can view tag attributes to see where the profiles are used in Arbortext, it's extremely helpful to see profile usage within an entire document, similar to other programs where profiled text is published with a different font color in a pdf. Appreciate the help!

We would like to customize the view in the Resource manager for better performance OR create a whole new modified resource manager just for linking. Currently it takes a long time to load up the docked RM in order to insert xref tags with href links because it loads a lot of options that we never use i.e. a long list of directories in the Look In drop down menu, lots of tags without IDs that we would never link to. And the added step of selecting 'Current Document'.   Is it possible to default to Look in Current Document & Show All elements with IDs, and remove the Content Reference tab so only Link/Xref and Image appear in the docked resource manager, or even in the undocked one that comes up after hitting ... in <xref href?

I need to add es-MX to my stylesheet. Under target language we already have es, but under document mapping language. I do not have Mexican. Do I change Language to use to MX?   Thanks Bryon