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R
RickCAZ1-Visitor
1-Visitor
January 5, 2011
Question

Deactivating a license

  • January 5, 2011
  • 1 reply
  • 3645 views

Not sure if this is the appropiate spot for license issues, but couldn't find any place else that looked like a better spot.

I need to deactivate a license so I can move Mathcad to a new Windows machine. I can't find any obvious way to do that. Any thoughts?

1 reply

M
MikeArmstrong1-Visitor
1-Visitor
January 5, 2011

Try contacting the Mathcad license and install team directly.

-.

Mike

M
mzeftel1-Visitor
1-Visitor
January 5, 2011

Do you have a floating license? If so you need to contact customer support. Otherwise, you don't need to deactivate the license, you just need to request a new one for your new machine. The email that Mike posted will help you with that.

Mona

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