cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Community Tip - You can subscribe to a forum, label or individual post and receive email notifications when someone posts a new topic or reply. Learn more! X

Please Help. Wildfire 5.0 Node Locked install failing after windows installation

Go to solution
JK_3224567
3-Newcomer
3-Newcomer
‎Nov 15, 2020 11:21 PM
‎Nov 15, 2020 11:21 PM

Please Help. Wildfire 5.0 Node Locked install failing after windows installation

Hello,

 

I hope some people are out there still using Wildfire or know what is wrong. My Pro/e was working fine but I had to do a clean install of windows 10 and then reinstall my Wildfire version for the DVD. Now I cannot get my Pro/E to install correctly. I get the frustrating error:

(-96) License server machine is down or not responding

This is a node locked installation and I have the license file. I have tried what I understand from this article

https://www.ptc.com/en/support/article/CS21768

 

Any help would be greatly appreciated. Kind regards, Justin

Labels:
0 Kudos
Notify Moderator
ACCEPTED SOLUTION

Accepted Solutions
MartinHanak
24-Ruby III
24-Ruby III
(To:JK_3224567)
‎Nov 16, 2020 01:36 PM
‎Nov 16, 2020 01:36 PM

@JK_3224567 wrote:

Thank you Martin for you input,

 

I didn't install the PTC License Server since I want it node locked, so I don't have Imadmin_ptc service or FLEX net running on my machine. I double checked looking in the Task Manager.

 

I also checked the proe1.psf file and it looks correct. I added the top line as suggested in the article I mentioned in my original post.

ENV=PRO_ALLOW_FLEXJOB=true
ENV=PTC_D_LICENSE_FILE-=C:\PTC Files\license.txt
ENV=PROE_FEATURE_NAME=PROE_FoundationAdv ()

 

Regards, Justin

Hi,

  • install License manager using setup.exe from Wildfire 5.0 DVD. Use C:\PTC Files\license.txt license file
  • when installation is finished, FLEXlm server for PTC service is available
  • to verify license availability launch ptcstatus.bat from FLEXnet installation (the path could be C:\Program Files\PTC\flexlm\bin\ptcstatus.bat)
  • when license is available then modify proe1.psf
    ENV=PTC_D_LICENSE_FILE-=7788@nameofyourpc
  • turn off Windows Firewall
  • start Wildfire 5.0

 


Martin Hanák

View solution in original post

Notify Moderator
10 REPLIES 10
MartinHanak
24-Ruby III
24-Ruby III
(To:JK_3224567)
‎Nov 16, 2020 04:01 AM
‎Nov 16, 2020 04:01 AM

@JK_3224567 wrote:

Hello,

 

I hope some people are out there still using Wildfire or know what is wrong. My Pro/e was working fine but I had to do a clean install of windows 10 and then reinstall my Wildfire version for the DVD. Now I cannot get my Pro/E to install correctly. I get the frustrating error:

(-96) License server machine is down or not responding

This is a node locked installation and I have the license file. I have tried what I understand from this article

https://www.ptc.com/en/support/article/CS21768

 

Any help would be greatly appreciated. Kind regards, Justin

Hi,

I hope you have your license file safely backed up.

 

1.] stop lmadmin_ptc service

 

2.] uninstall FLEXnet license manager

 

3.] edit proe1.psf file in PROE\Parametric\bin directory

The file must contain two following lines configured properly.

ENV=PTC_D_LICENSE_FILE-=full_path_to_license_file
ENV=PROE_FEATURE_NAME=PROE_license_name (optional module numbers if some exist)

 


Martin Hanák
0 Kudos
Notify Moderator
JK_3224567
3-Newcomer
3-Newcomer
(To:MartinHanak)
‎Nov 16, 2020 08:10 AM
‎Nov 16, 2020 08:10 AM

Thank you Martin for you input,

 

I didn't install the PTC License Server since I want it node locked, so I don't have Imadmin_ptc service or FLEX net running on my machine. I double checked looking in the Task Manager.

 

I also checked the proe1.psf file and it looks correct. I added the top line as suggested in the article I mentioned in my original post.

ENV=PRO_ALLOW_FLEXJOB=true
ENV=PTC_D_LICENSE_FILE-=C:\PTC Files\license.txt
ENV=PROE_FEATURE_NAME=PROE_FoundationAdv ()

 

Regards, Justin

0 Kudos
Notify Moderator
Mahesh_Sharma
22-Sapphire I
22-Sapphire I
(To:JK_3224567)
‎Nov 16, 2020 08:13 AM
‎Nov 16, 2020 08:13 AM

@JK_3224567 

 

Can you confirm that your license is Node - Lock license? Open your license in text editor and search for word "Server", if found license will be floating not locked. ANd if it is floating , you need to install license server. 

 

 

0 Kudos
Notify Moderator
JK_3224567
3-Newcomer
3-Newcomer
(To:Mahesh_Sharma)
‎Nov 16, 2020 08:38 AM
‎Nov 16, 2020 08:38 AM

There is the line in my license file:

SERVER __HOSTNAME__ PTC_HOSTID="my MAC address"

On a side note, I have also tried installing the License server and I was still getting the same error.

 

Maybe I misunderstood the install instructions in the PTC email some of which I posted below. I am using the standard license.

 

 

-----------------------------------------
PRO/ENGINEER WILDFIRE PRODUCTS
-----------------------------------------

---- For Pro/ENGINEER Wildfire 2.0 or Later ----

As of Pro/ENGINEER Wildfire 2.0, you should receive two emails for your requested Pro/ENGINEER license
codes, each containing an attached license file.

* Email one - lm_xxxx.txt
* Email two - lm_xxxx_standard.txt

Note: These two license files are identical, except that the first one (lm_xxxx.txt) enables License
Borrowing

If you do not want to enable license borrowing, you can use the standard license pack (lm_xxxx_standard.txt),
which is backwards compatible to previous releases of Pro/ENGINEER.

---- Installation Instructions ----

1. Save the attachment as a .txt file on the license server.
2. Import this license file into PTC.Setup (using ptcsetup.bat).

The strings __HOSTNAME__ and __PTCD_PATH in the SERVER and DAEMON lines are automatically
replaced with the hostname of the license server and the path to the ptc_d executable located in the FLEXLM
directory, respectively. For example:

SERVER spock PTC_HOSTID = 11-22-33-44-55-66 7788 DAEMON ptc_d d:\ptc\flexlm\i486_nt\obj\ptc_d

0 Kudos
Notify Moderator
Mahesh_Sharma
22-Sapphire I
22-Sapphire I
(To:JK_3224567)
‎Nov 16, 2020 08:57 AM
‎Nov 16, 2020 08:57 AM

@JK_3224567 

 

Ok, your license is a floating license file. To make it working, you need to install license manager.

 

License manager can install using media for Wildfire 5.0 or any other latest version. In-fact you can download the installer too.. 

0 Kudos
Notify Moderator
MartinHanak
24-Ruby III
24-Ruby III
(To:JK_3224567)
‎Nov 16, 2020 01:36 PM
‎Nov 16, 2020 01:36 PM

@JK_3224567 wrote:

Thank you Martin for you input,

 

I didn't install the PTC License Server since I want it node locked, so I don't have Imadmin_ptc service or FLEX net running on my machine. I double checked looking in the Task Manager.

 

I also checked the proe1.psf file and it looks correct. I added the top line as suggested in the article I mentioned in my original post.

ENV=PRO_ALLOW_FLEXJOB=true
ENV=PTC_D_LICENSE_FILE-=C:\PTC Files\license.txt
ENV=PROE_FEATURE_NAME=PROE_FoundationAdv ()

 

Regards, Justin

Hi,

  • install License manager using setup.exe from Wildfire 5.0 DVD. Use C:\PTC Files\license.txt license file
  • when installation is finished, FLEXlm server for PTC service is available
  • to verify license availability launch ptcstatus.bat from FLEXnet installation (the path could be C:\Program Files\PTC\flexlm\bin\ptcstatus.bat)
  • when license is available then modify proe1.psf
    ENV=PTC_D_LICENSE_FILE-=7788@nameofyourpc
  • turn off Windows Firewall
  • start Wildfire 5.0

 


Martin Hanák
Notify Moderator
JK_3224567
3-Newcomer
3-Newcomer
(To:MartinHanak)
‎Nov 16, 2020 07:49 PM
‎Nov 16, 2020 07:49 PM

Thank You Martin, You know your **bleep**!  And thanks to the other members who offered help. someday I will have to buy the upgrade.

 

FYI,

I didn't need turn off the windows firewall, but yesterday I had added some exceptions from another PTC article so maybe that is the reason. The ptcstatus.bat would flash a window open for split second, but nothing seemed to happen.

 

Thanks again, Justin

0 Kudos
Notify Moderator
MartinHanak
24-Ruby III
24-Ruby III
(To:JK_3224567)
‎Nov 17, 2020 12:10 PM
‎Nov 17, 2020 12:10 PM

@JK_3224567 wrote:

Thank You Martin, You know your **bleep**!  And thanks to the other members who offered help. someday I will have to buy the upgrade.

 

FYI,

I didn't need turn off the windows firewall, but yesterday I had added some exceptions from another PTC article so maybe that is the reason. The ptcstatus.bat would flash a window open for split second, but nothing seemed to happen.

 

Thanks again, Justin

Hi,

to see license status info, open Command prompt window and launch ptcstatus.bat in it.


Martin Hanák
0 Kudos
Notify Moderator
BenLoosli
23-Emerald II
23-Emerald II
(To:JK_3224567)
‎Nov 16, 2020 09:13 AM
‎Nov 16, 2020 09:13 AM

Is Wildfire 5.0 supported on Windows 10?

0 Kudos
Notify Moderator
MartinHanak
24-Ruby III
24-Ruby III
(To:BenLoosli)
‎Nov 16, 2020 01:37 PM
‎Nov 16, 2020 01:37 PM

@BenLoosli wrote:

Is Wildfire 5.0 supported on Windows 10?

Hi,

Wildfire 5.0 is not supported but it works.


Martin Hanák
0 Kudos
Notify Moderator
Announcements
NEW Creo+ Topics: PTC Control Center and Creo+ Portal


Contact Community Management
Top Tags