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J
jchan-211-Visitor
1-Visitor
May 5, 2017
Question

Google Maps can not be displayed.

  • May 5, 2017
  • 3 replies
  • 2796 views

Google map can not be displayed and is not available. I am trying to connect the location data to the map, but I can not use it. Whether it is to set the SelectedLocation or directly with the Map's Data connection, can not let the map display.

As shown below：

I hope someone can help me solve, thanks!

3 replies

P
posipova20-Turquoise
20-Turquoise
May 5, 2017

Please refer to this article https://support.ptc.com/appserver/cs/view/solution.jsp?n=CS188314

R
rshah11-Visitor
1-Visitor
August 28, 2017

I tried this but I keep getting an error saying missing API key. Is there a way I can delete the google maps widget and reinstall it?

A
ankigupta5-Regular Member
5-Regular Member
May 5, 2017

Hi jiaolong chan​,

Are their any error in ThingWorx logs or Browser logs?

A
AnnaAn14-Alexandrite
14-Alexandrite
August 29, 2017

jiaolong chan​,

Was this issue resolved?

If not, could you check if you have access to Google Maps directly from web browser?

For govermental fireware blocking, our customer in China ofter uses Baidu map instead.

Thanks,

Br,

Anna

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