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ptc-62921441-Visitor
1-Visitor
November 10, 2014
Question

Mail Extension Thingworx 5.2 install issues

  • November 10, 2014
  • 2 replies
  • 1224 views

Hello,


I am trying to import the Mail Extension downloaded from the downloads page for Thingworx 5.2. I am running into the following error when I try to perform the import.


Error importing: error: Not Acceptable - Unable to delete file: \ThingworxStorage\extensions\Mail_Extensions_3084e40f-5d74-4d01-af67-a9705949512e\Mail_Extensions\metadata.xml


Help would be appreciated.


Thank you.



    2 replies

    P
    ptc-62921441-VisitorAuthor
    1-Visitor
    November 11, 2014

    I am now receiving the following error on certain mashups when I try to view them from the composer.

    save failed, status: "Internal Server Error", message: "com/thingworx/persistence/neo4j/utils/VocabularyUtilities"I'm just going to revert to 5.0 with all of these issues with 5.2



    S
    smanley5-Regular Member
    5-Regular Member
    November 11, 2014

    When you deployed 5.2.1, did you start with a new ThingWorxStorage folder, or are you importing the Mailserver Extension over the old one?




    P
    ptc-62921441-VisitorAuthor
    1-Visitor
    November 13, 2014

    I started with a new ThingworxStorage folder and I downloaded the Mailserver extension listed on the 5.x downloads page.



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