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22-Sapphire I
January 19, 2010
Question

Blank error message - IE 6

  • January 19, 2010
  • 11 replies
  • 3062 views

Today we're seeing the attached error message while using Principal Administrator.

Advice on why this is happening / how to troubleshoot and fix?

Notes:

1. Repeatable for given user on given client accessing production.

2. Does not occur for same user on same client accessing a test Windchill server.

3. Clearing both IE and Java caches has no effect.

4. No known recent changes to IE or Windows.

11 replies

1-Visitor
January 21, 2010
Preeti,

Was this system rehosted recently?

Best Regards,
Bill Palm
Director - RAPiDS Support Center
ProductSpace Solutions, Inc.


On Wed, Jan 20, 2010 at 5:33 PM, Gupta,Preeti,IRVINE,R&D <
preeti.gupta@alconlabs.com> wrote:

> This is becoming a mystery now, I deleted the tomcat cache, everything
> was fine. As soon as added two users... problem comes bach within 5
> minutes...
>
> Atleast I can reproduce the issue...
>