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Patriot_1776
Patriot_177622-Sapphire II
22-Sapphire II
May 9, 2013
Question

After 16 years on Pro/E at an expert level, for the first time......

  • May 9, 2013
  • 5 replies
  • 5227 views

....I'm contemplating a switch to Solidworks. I am THAT fed up with Windburn. It has taken ALL the fun out of using Pro/E, struggling with that monstrous piece of garbage. I'm spending most of my time trying to get bad software to do simple things like delete files, check in files, etc. Things that NEVER were a problem in Intralink. If this is PTC's version of the "future", I'm out of here.


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5 replies

G
GrahameWard1-Visitor
1-Visitor
May 9, 2013

Can you get someone from PTC out to look at your setup? (Sorry, I wasn't trying to be funny)

Patriot_1776
Patriot_177622-Sapphire IIAuthor
22-Sapphire II
May 9, 2013

No offense taken my friend! I'm looking at getting an external group to look at things, NOT the people that wrote it or the other people who set us up with the dreaded "F000" release.

G
GrahameWard1-Visitor
1-Visitor
May 9, 2013

By "trying to be funny" I sarcastically meant the probability of getting an actual live PTC employed human to visit a client in person in their office and go through the setup on the computer. Sometimes that's the only way to do it... and I seem to remember a time when such a thing was actually possible

M
MikeMinsterkett1-Visitor
1-Visitor
May 9, 2013

I think you nailed it I too have the same issues. I think we are married to PTC so dont see us switching. I like "windburn" never heard that one before.

Patriot_1776
Patriot_177622-Sapphire IIAuthor
22-Sapphire II
May 9, 2013

It took over 2 hours to check in the files I needed (dwg and referenced models). Needless to say I'm infuriated. I had to trick the system by first doing a back up of the dwg (and by default all the files) to a local directory. Then I deleted the files form the workspace. Then I checked out all the files again (thank God it was an assembly of less than 10 parts!), but didn't open the dwg. Then I opened the dwg FROM THE LOCAL DRIVE where I did the back up. Made a couple small changes to make sure Windburn saw it was changed, and it actually checked in ok. Amazing that you have to use a LOCAL DRIVE in place of Windburn. I'm wondering if we shouldn't always do this and just avoiding using Windburn altogether........

P
ptc-25130361-Visitor
1-Visitor
May 9, 2013

Frank - What release are you on? I saw the F000 (Always a bad idea) but is it 9.1, 10.0, 10.1?

We run Windchill 10.1 M020 with CREO 2.0 M030 and do not have any issues with general performance of Windchill. Either related to CAD or otherwise. (Except for the occasional Method server getting over taxed)

Don't get me wrong, I have my issues with PTC but in this case, I would say poor decision on your companies part to us F000 in production. You may also have network issues. Maybe a method server is hung. Lots of possibilities.

If method server and your company runs more than one, log out of everything and log back in. Usually, you will pick up a different method server that isn't hung.

Around here, folks call it "The Chill".

I think the name Windchill leads to negative thoughts. They should change it to SummerBreeze.

Patriot_1776
Patriot_177622-Sapphire IIAuthor
22-Sapphire II
May 9, 2013

10.0, F000. I had no part in the decision, that was ok'd by corporate, after our migrator talked us into it I guess. I wish i COULD have had input, I'd have delayed it unti they got all the bugs worked out.

I think a reference to a "Summer's Eve" product might be more appropriate....LOLZ...

    H
    huggre1-Visitor
    1-Visitor
    May 15, 2013

    Frank, just some friendly advice 🙂

    Not sure that your constant "bashing" on Windchill in this forum is doing much good, and perhaps you should consider moving your attention to your internal company processes with relation to implementing, administrating and training on the Windchill system.

    In my company we have 100+ Windchill users and all in all i find the system performing quite well in terms of speed and stability.

    I have no problem seeing that Windchill is a complex system to install and administer, on the other hand, this is an enterprise PDM system that requires competence and full attention from your organization and IT dep.

    The fact that your organization does not have these resources and know-how, does not necessarily make Windchill a bad product, it just might not be right product for your company.

    Patriot_1776
    Patriot_177622-Sapphire IIAuthor
    22-Sapphire II
    May 15, 2013

    Well, 3 different companies now who I worked for switched to it, and it's been miserable at each one. Who did your install/admin? I'm looking for new people. Thanks!

    T
    TomD.inPDX17-Peridot
    17-Peridot
    May 15, 2013

    You might just have PTC come in and fix it, Frank. Someone in management should be savvy enough to write a contract that says it "has to work" before they call it done. It could even say "...and Frank has to be happy with it before we call it done!"

    G
    GregOlson16-Pearl
    16-Pearl
    May 15, 2013

    Frank....also some friendly advice.

    If you or your company would log a case with PTC every time there is an issue, eventually the TSE's would get your system stable. If you are working with a VAR, they can escalate cases to the point you will get to work with someone directly at PTC (product manager or an engineer). Commenting on this forum everyday will get you nowhere closer to resolution.

    We have been running 10.0 for about a year now with none of the issues you speak of...anytime there is an issue it can be quickly traced back to a specific user that needs additional training.

    Patriot_1776
    Patriot_177622-Sapphire IIAuthor
    22-Sapphire II
    May 15, 2013

    Exactly why I'm looking for a new VAR.

    Perhaps.....but it makes ME feel better.

    From what I've seen, even when it's running it's still not as efficient as Intralink was. Way more picks, and menus, settings.........

    Patriot_1776
    Patriot_177622-Sapphire IIAuthor
    22-Sapphire II
    May 15, 2013

    You know, maybe that's it: Everyone at the last 3 companies I worked for that had problems are stupid and untrained. LOLZ

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