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1-Visitor
November 14, 2016
Question

Anyone else experiencing a 10 to 25 second delay when creating drawings?

  • November 14, 2016
  • 3 replies
  • 1649 views

I experience a 10 to 25 second delay when creating drawings from models.

After I choose my template the screen goes black and I get the spinning wheel for about 10 to 25 seconds.

Using Creo 3.0 and Windows 10 laptop..  Just wondering if anyone else experiences this issue.?

3 replies

18-Opal
November 14, 2016

Hi Brian,

Please take a look at the Platform Support page and select the release you are using in the By Product drop down, e.g. PTC Creo 2.0.  This will take you to the platform support page for Creo 2.0, where you can find your machine configuration and verify that you are using a certified and/or supported graphics card & driver version.

Thanks,

Amit

Dale_Rosema
23-Emerald IV
December 6, 2016

Amit Deshpande

With Creo 4.0 coming out 12/15/216 - they do not have Creo 4.0 in the Platform Support link you provided above. Is there a separate one / new one - for Creo 4.0?

18-Opal
January 9, 2017

Hi Dale,

The Creo 4.0 Platform Support page is available now.  You can find the information here.

Thanks,

Amit