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MA_99865301-Visitor
1-Visitor
October 21, 2021
Solved

AR not publishing

I am using Creo Parametric - Release 2.0 (connected) 2.0 M220

Hi, Good day.

When i try to Publish Model or Manage Model in the AR tool i get an Error with service unavailable.

Could you help please.. thanks

lwestbrookAnswer
5-Regular Member
November 2, 2021

I suspect that it may be an issue with your company firewall. It may be worth asking your company admin. Aside from that, I recommend opening a case with PTC's Tech Support. 

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3 replies

lwestbrook5-Regular Member
5-Regular Member
October 28, 2021

Hi, everything looks to be running properly for me. What happens when you go here: https://app.ar-design.ptc.io/portal/#!/Personal/Models ?

 

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    MA_99865301-VisitorAuthor
    1-Visitor
    November 2, 2021

    Thanks for your reply Lwestbrook, when i click on that link i get ( This site can’t provide a secure connection ) and it wont open.. 

     

     

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    lwestbrook5-Regular MemberAnswer
    5-Regular Member
    November 2, 2021

    I suspect that it may be an issue with your company firewall. It may be worth asking your company admin. Aside from that, I recommend opening a case with PTC's Tech Support. 

    Translate
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