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12-Amethyst
February 12, 2024
Question

Assembly is crashing in creo 7

  • February 12, 2024
  • 3 replies
  • 2740 views

Hello,

 

While opening one of my master assemblies, it is getting crashed in midway.

 

could you please help.

 

i tried new installation and updating the Graphics but none of them worked.

 

the issue was not there earlier.

 

br,

Sandeep C.

3 replies

24-Ruby III
February 12, 2024

Hi,

your assembly is corrupted. You have to repair it by yourself -OR- you can send it to PTC Support.

Sandy712-AmethystAuthor
12-Amethyst
February 12, 2024

Hi @MartinHanak 

 

it is opening in other user's system. 

 

Br,

Sandy.

24-Ruby III
February 12, 2024

@Sandy7 wrote:

Hi @MartinHanak 

 

it is opening in other user's system. 

 

Br,

Sandy.


Hi,

so it is up to you to find the difference between two computers. Maybe you can compare trails files.

15-Moonstone
February 12, 2024

Hi,
from your description it sounds more like your assembly itself has a problem and not the Creo installation.
As a start you can check the messages at the bottom left of your Creo window and try to identify what Creo tries to do before the crash.
Also, you can try to open the assembly in 'Automatic' representation mode (which will load the graphics only) and then one by one switching the subassembies to 'Master' via Representations until you receive a crash. Repeat the same for the subassembly to identify the problematic part.

StephenW
23-Emerald III
February 12, 2024

If you are using Windchill, this is sometimes related to workspace issues/corruption. Delete the workspace and create a new workspace and try again.

If you are working in on directory folders, make sure you have all the search paths.

Since the assy works on one computer, check if there is any difference in config.pro options. Some options greatly affect large assembly performance.

 

I also agree with @Constantin , using simplified reps usually helps me. I typically start with a rep that contains no items and then one by one or a few components at a time, add them back as master rep and see what crashes. If you have sub-assy's you can also open them before opening the assembly to see if the problem is in on of them.

Sandy712-AmethystAuthor
12-Amethyst
February 13, 2024

Hi  @StephenW ,

It is actually a configurable assembly and i tried opening Current Configuration simplified representation. this time it was loading for some more time but eventually closed suddenly again.

i was happy by thinking, finally it is opening but crashed again 😔.

 

Br,

Sandy

Sandy712-AmethystAuthor
12-Amethyst
February 15, 2024

guys, i am able to open the assemblies in offline mode but not when i am connected to Windchill.

 

Br,

Sandy