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TD_1020323110-Marble
10-Marble
February 9, 2026
Question

Cannot import Creo sheets in Creo drawing

  • February 9, 2026
  • 1 reply
  • 100 views

We just recently switch from Creo 9 (because of end of life) to Creo 12 and are having major problems when importing sheets from other Creo drawings into a new Creo drawing.  Continue to get random errors, but the most common error is "Unable to merge. Target drawing contains incompatible elements. Please contact Technical Support."

 

Never had any problems with Creo 9.  I can open a Creo 9 drawing in Creo 9 and import sheets without any issue.  Open the same drawing in Creo 12 and try to imports sheets and after 2 or 3 sheets it starts throwing error messages and will not import any more sheets.

 

Anyone else have this issue?

 

Contacted PTC support over a month ago and still no answer.

 

Thanks

    1 reply

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    February 12, 2026

    Have you tried to open the sheets to be merged in Creo 12 and then save them before you do the import into another Creo 12 drawing?

      T
      TD_1020323110-MarbleAuthor
      10-Marble
      February 12, 2026

      Yes,  have saved out sheets from Creo 9 and tried to import into 12, and have saved out from Creo 12 and tried to import into 12; same results.

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