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6-Contributor
October 14, 2026
Question

CodebeamerX OAuth2.0 giving unauthenticated request error

I am using CodebeamerX Release 4.2 and Datecode4.2 We have configured the OpenID Configuration using Microsoft Entra authentication provider. After the configuration is done we tried to hit the below API with our instance URL to check whether the generated access token from the client id, client secret and the token uri is valid or not. API - http://10.13.27.208:8080/cb/api/v3/users/findByName?name=AutomationSyncUser Response received was Not authenticated. So is there any other options or any missing configuration to be done additionally in CodbeamerX configuration to make the Access token usable. Here are the errors that I faced Response recieved { "message": "Not authenticated", "resourceUri": "/cb/api/v3/users/findByName" }

2 replies

Community Moderator
October 19, 2026

Hi ​@ptc-5278513,

Thank you for your question. 

Your post has not yet received any response. I am replying to raise awareness. Hopefully, another community member will be able to help.

Also, feel free to add any additional information you think might be relevant. It sometimes helps to have screenshots to better understand what you are trying to do.

Thanks,
Vivek N
Community Moderation Team

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Brian Kampling
15-Moonstone
October 22, 2026

I’d suggest opening a support ticket with PTC. Given the nature of your issue it will be hard to help you troubleshoot without exposing sensitive information.

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Brian Kampling | Source Allies Inc. | Systems Engineering Consultant