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Vivek_5064341-Visitor
1-Visitor
November 22, 2021
Question

Creo 3 M080 is getting crashed with an error popup "Fatal error encountered. A traceback has been wr

  • November 22, 2021
  • 2 replies
  • 1948 views
I am using Creo Parametric 3.0 M080


Creo 3 M080 is getting crashed with an error popup "Fatal error encountered .A traceback has been written to" while editing some drawing files.
Datecode is M080 (Selected M100 from drop down since M080 was not available).

Here are the errors that I faced
Creo 3 M080 is getting crashed with an error popup "Fatal error encountered. A traceback has been written to".

    2 replies

    B
    23-Emerald III
    BenLoosli23-Emerald III
    23-Emerald III
    November 22, 2021

    That does not help us in helping you. No one can debug a traceback error except PTC tech support, even if you had included the traceback information. PTC tech support will not help you because Creo 3 is about 6 years past support life.

    Give us more information about what you were doing when you got the error and someone may have a suggestion or two.

    Try upgrading to a newer release of Creo3, if you have maintenance. Since it is Creo 3, I am guessing that your company bought the license and never bothered to buy the annual maintenance. Since you can no longer buy Creo, only subscribe to an annual license, you should look at getting a newer version of Creo and see if that solves your issue.

      V
      Vivek_5064341-VisitorAuthor
      1-Visitor
      November 23, 2021
      Hi,
      User is able to open cad drawing from Creo. But while editing the drawing, the screen goes to not responding mode and then application is getting crashed.
      It is noticed that the issue is coming for specific drawings.
      Issue is also appearing while opening drawing in offline.
      V
      24-Ruby III
      VladimirN24-Ruby III
      24-Ruby III
      November 22, 2021

      Some old solutions to this problem can be found here - "How to Fix "Fatal Error Encountered. A traceback has been written"": https://community.ptc.com/t5/PTC-Education-Forum/How-to-Fix-quot-Fatal-Error-Encountered-A-traceback-has-been/m-p/417363 

      V
      Vivek_5064341-VisitorAuthor
      1-Visitor
      November 24, 2021

      Hi,

       

      Tried the above workaround, but it didn't help.

      User is able to open cad drawing from Creo. But while editing the drawing, the screen goes to not responding mode and then application is getting crashed.
      It is noticed that the issue is coming for specific drawings.
      Issue is also appearing while opening drawing in offline.

       

      Best Regards

      Vivek V P

      V
      Vivek_5064341-VisitorAuthor
      1-Visitor
      November 30, 2021

      @VladimirN,

       

      We are using Creo 3 version, but does it help with this config file of Creo 2?

       

      Best Regards

      Vivek V P

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