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1-Visitor
September 17, 2019
Solved

Creo 4.0 freezes everytime I click something

  • September 17, 2019
  • 16 replies
  • 16598 views

I am new to creo and I need to use Creo for this project.

My version and Creo 4.0 M080. and I have a HP work station with i7-6820 2.70GHz, Quadro M3000M, 16GB ram.

As I was trying to go thru the tutorial, even just trying to create a new sketch on a brand new part, rotating view, changing dimension, etc...it will freeze like 5~10 seconds everytime. 

I don't know what's the reason behind of all these freezes, my memory is only used 6gb, CPU is about 30%

 

I found a similar topic

https://community.ptc.com/t5/Assembly-Design/Creo-4-performance-issues/td-p/577222

but I don't know how to check all these

Best answer by KingFei

I believe there is borrow license option somewhere in the C:\PTC\***\Bin folder

I borrowed it and work offline, then it will be smooth

16 replies

24-Ruby III
September 17, 2019

Hi,

the problem can be caused by graphic card drivers. To verify it, please open config.pro file located in text subdirectory if Creo installation and add following option in it.

graphics  win32_gdi

 

Then start Creo and test its behaviour.

KingFei1-VisitorAuthor
1-Visitor
September 18, 2019

Hello Martin,

 

thanks for the reply, but it doesn't do anything...

but actually, there are 3 config.pro...I only added the command to the one in side Parametric\bin

and you see capture3.jpg, that all I click was a rectangle without anything open in the back...still spin for like 15sec before i can start drawing my rectangle

24-Ruby III
September 18, 2019

@KingFei wrote:

Hello Martin,

 

thanks for the reply, but it doesn't do anything...

but actually, there are 3 config.pro...I only added the command to the one in side Parametric\bin

and you see capture3.jpg, that all I click was a rectangle without anything open in the back...still spin for like 15sec before i can start drawing my rectangle


Hi,

you have to modify config.pro file located in text subdirectory in Creo installation.

Example:

On my PC Creo 4.0 is installed in E:\PTC\Creo4_M100 directory

and config.pro is located in E:\PTC\Creo4_M100\Creo 4.0\M100\Common Files\text directory.

tbraxton
22-Sapphire II
September 19, 2019

Are you using a 3D Connexion 3D mouse or controller? The software for those devices has been responsible for erratic UI interaction and dramatic slowing down and even crashing of Creo Parametric. If you have one of these devices, disable the software (3D Connexion) and run Creo to test if it is the cause.

KingFei1-VisitorAuthor
1-Visitor
September 20, 2019

hello Tbraxton,

thanks for the reply.

And I don't have any 3D mouse etc. Only a regular wireless mouse and usb keyboard 😞

Patriot_1776
22-Sapphire II
May 21, 2020

I solved that problem by never clicking on anything....🤣