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1-Visitor
August 19, 2024
Question

Creo 9 Installation Launcher Closing when 'Install' is clicked.

  • August 19, 2024
  • 2 replies
  • 999 views

When attempting to install Creo 9.0 with a student license, all is working well until the 'Install' button is hit. When attempting to use the install but, it simply closes the setup launcher and does nothing. It gives me no errors or anything else, just simply refuses to work, and closes the launcher.

I've tried putting the files in a different directory, didnt work.
I've also tried disabling all firewalls, didnt work.

Post closure of the launcher a PTC folder is created in the desired location, but it not populated with anything.

Any help is greatly appreciated.

2 replies

23-Emerald III
August 19, 2024

Do you have administrator rights on the computer?

Did you run the setup program with Run As Administrator?

mcavicchi1-VisitorAuthor
1-Visitor
August 19, 2024

I have administrator rights and 'Run as Administrator' was used every time attempted.

24-Ruby III
August 21, 2024

Hi,

please publish detailed information about hardware configuration of your computer.