Solved
MartinHanakAnswer
24-Ruby III
April 3, 2023
@VK_10228062 wrote:
Thanks for sharing the information.
So it looks to be weird that it worked for me sometime but sometimes it's not.
Can we get any kind of professional support for this issue from PTC?
Hi,
please read https://community.ptc.com/t5/System-Administration/how-to-import-Rhino-model-with-attribute-user-text-data-in-creo/m-p/865655#M29392 discussion. In contains information how to open PTC Support Case.

