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C
CarloScolari1-Visitor
1-Visitor
April 1, 2022
Solved

Creo crash upon sketch on drw table

  • April 1, 2022
  • 7 replies
  • 6449 views

I am using Creo Parametric Release 8.0 and Datecode8.0.4.0

Creo crash , drw table \ sketch\ rectangle or any other geometry creation make program crash.

Here are the errors that I faced
Creo crash , drw table \ sketch\ rectangle or any other geometry creation make program crash.

Best answer by CarloScolari

found paramenter in config.pro that generates fatal error: draw_models_read_only yes

without above parameter sketch tools (all buttons) works fine.

7 replies

V
24-Ruby III
VladimirN24-Ruby III
24-Ruby III
April 2, 2022

 Hi,

 

Please show a screenshot of the error that occurs.

R
remy21-Topaz I
21-Topaz I
April 4, 2022

Hi did you make sure the hardware and in particular the graphics card is on par with the platform recommendation?

C
CarloScolari1-VisitorAuthor
1-Visitor
April 4, 2022

yes.

M
MartinHanak24-Ruby III
24-Ruby III
April 4, 2022

Hi,

perform a classic test ... add following option at the end of config.pro file temporarily and test Creo behavior.

graphics  win32_gdi

 

C
CarloScolari1-VisitorAuthor
1-Visitor
April 4, 2022

slower and crashed anyway.

using gdi does non use opengl (before graphics opengl)

 

M
MartinHanak24-Ruby III
24-Ruby III
April 4, 2022
@CarloScolari wrote:

slower and crashed anyway.

using gdi does non use opengl (before graphics opengl)

 

Hi,

I guess that Creo installation is corrupted.

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
April 4, 2022

Is this on a new drawing, everytime, or is this an old drawing you are trying to add to?

C
CarloScolari1-VisitorAuthor
1-Visitor
April 4, 2022

old or new , same result.

S
23-Emerald III
StephenW23-Emerald III
23-Emerald III
April 4, 2022

If it's repeatable, you need to put in a Tech support case. They will be able to diagnose using the traceback log file.

 

    C
    CarloScolari1-VisitorAuthor
    1-Visitor
    April 4, 2022

    without config.pro is working, now eliminating discontinued sets and sketching one by one.

    C
    CarloScolari1-VisitorAuthorAnswer
    1-Visitor
    April 4, 2022

    found paramenter in config.pro that generates fatal error: draw_models_read_only yes

    without above parameter sketch tools (all buttons) works fine.

    C
    CarloScolari1-VisitorAuthor
    1-Visitor
    April 4, 2022

    found paramenter in config.pro that generates fatal error: draw_models_read_only yes

    without above parameter sketch tools (all buttons) works fine.

      R
      remy21-Topaz I
      21-Topaz I
      April 5, 2022

      Well done finding the option that crash. At least you have stable situation now.

      I'm positive though that Creo is not meant to crash although with the option on. That's general software development statement: the software has to remain stable and like drop a message or a warning. 

       

      It is definitely worth creating a case for deeper analysis. Maybe something additional comes in play.  And It's a rather recent release. 

      S
      sacquarone21-Topaz I
      21-Topaz I
      April 5, 2022

      Hello @CarloScolari 

       

      Thanks a lot to have raised case 16331122 yesterday to us related to this. I took the ownership of it and I'm able to reproduce your concern. I therefore reported this issue (generic regression of version 8.0 versus 7.0 when draw_models_read_only is yes) to our R&D via SPR 13735995 created with severity HIGH, and now documented in related article 366721 (visible by all our customers).

       

      I initiated a mail thread in parallel with you for the follow-up of above SPR till resolution process, hopefully soon.

       

      Regards,

       

      Serge

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