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CarloScolari1-Visitor
1-Visitor
Apr 1, 2022 2:28 PM UTC
Solved

Creo crash upon sketch on drw table

I am using Creo Parametric Release 8.0 and Datecode8.0.4.0

Creo crash , drw table \ sketch\ rectangle or any other geometry creation make program crash.

Here are the errors that I faced
Creo crash , drw table \ sketch\ rectangle or any other geometry creation make program crash.

CarloScolariAnswer
1-Visitor
Apr 4, 2022 5:48 PM UTC

found paramenter in config.pro that generates fatal error: draw_models_read_only yes

without above parameter sketch tools (all buttons) works fine.

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19 replies

VladimirN24-Ruby IV
24-Ruby IV
Apr 2, 2022 3:13 PM UTC

 Hi,

 

Please show a screenshot of the error that occurs.

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remy21-Topaz I
21-Topaz I
Apr 4, 2022 9:48 AM UTC

Hi did you make sure the hardware and in particular the graphics card is on par with the platform recommendation?

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CarloScolari1-VisitorAuthor
1-Visitor
Apr 4, 2022 10:13 AM UTC

yes.

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MartinHanak24-Ruby III
24-Ruby III
Apr 4, 2022 12:53 PM UTC

Hi,

perform a classic test ... add following option at the end of config.pro file temporarily and test Creo behavior.

graphics  win32_gdi

 

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CarloScolari1-VisitorAuthor
1-Visitor
Apr 4, 2022 1:53 PM UTC

slower and crashed anyway.

using gdi does non use opengl (before graphics opengl)

 

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MartinHanak24-Ruby III
24-Ruby III
Apr 4, 2022 4:29 PM UTC
@CarloScolari wrote:

slower and crashed anyway.

using gdi does non use opengl (before graphics opengl)

 

Hi,

I guess that Creo installation is corrupted.

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StephenW
StephenW23-Emerald III
23-Emerald III
Apr 4, 2022 2:24 PM UTC

Is this on a new drawing, everytime, or is this an old drawing you are trying to add to?

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CarloScolari1-VisitorAuthor
1-Visitor
Apr 4, 2022 2:52 PM UTC

old or new , same result.

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StephenW
StephenW23-Emerald III
23-Emerald III
Apr 4, 2022 3:02 PM UTC

If it's repeatable, you need to put in a Tech support case. They will be able to diagnose using the traceback log file.

 

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    CarloScolari1-VisitorAuthor
    1-Visitor
    Apr 4, 2022 4:35 PM UTC

    without config.pro is working, now eliminating discontinued sets and sketching one by one.

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    CarloScolari1-VisitorAuthorAnswer
    1-Visitor
    Apr 4, 2022 5:48 PM UTC

    found paramenter in config.pro that generates fatal error: draw_models_read_only yes

    without above parameter sketch tools (all buttons) works fine.

    Translate
    CarloScolari1-VisitorAuthor
    1-Visitor
    Apr 4, 2022 5:50 PM UTC

    found paramenter in config.pro that generates fatal error: draw_models_read_only yes

    without above parameter sketch tools (all buttons) works fine.

    Translate
      remy21-Topaz I
      21-Topaz I
      Apr 5, 2022 6:23 AM UTC

      Well done finding the option that crash. At least you have stable situation now.

      I'm positive though that Creo is not meant to crash although with the option on. That's general software development statement: the software has to remain stable and like drop a message or a warning. 

       

      It is definitely worth creating a case for deeper analysis. Maybe something additional comes in play.  And It's a rather recent release. 

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      sacquarone21-Topaz I
      21-Topaz I
      Apr 5, 2022 10:43 AM UTC

      Hello @CarloScolari 

       

      Thanks a lot to have raised case 16331122 yesterday to us related to this. I took the ownership of it and I'm able to reproduce your concern. I therefore reported this issue (generic regression of version 8.0 versus 7.0 when draw_models_read_only is yes) to our R&D via SPR 13735995 created with severity HIGH, and now documented in related article 366721 (visible by all our customers).

       

      I initiated a mail thread in parallel with you for the follow-up of above SPR till resolution process, hopefully soon.

       

      Regards,

       

      Serge

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