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12-Amethyst
September 20, 2023
Solved

Creo .frm and .drw / image disappears

  • September 20, 2023
  • 4 replies
  • 5681 views

I would like to know why my image in my frame (.frm) keeps disappearing.

The failure keeps coming and going and I can´t tell what the cause is. It is the same with drawings (.drw) when I insert an photo or image it may be lost by the next opening of the file. When I insert and image in a .frm it may be gone sometime and / or when I insert and image into an .drw I may be gone too. For .drw I recognized that not all pictures disappear. For example when I have 4 sheets in one .drw and sheet 2, 3 and 4 include images and the images on sheet 4 disappear the sheets 2 and 3 mostly (8/10) still having their images. In the object overview (.frm) in the layout tab I can see the object but not visually in the drawing area. I only can see a single "drag-point" outside of the frame / drawing (See attached screenshot). When I push the cursor above the point it shows me the vertical draging arrows but the point is completly frozen onto the layer and will not move whatsoever. 

 

How I insert an image into a frame or drawing:

When opened the .frm or .drw I go Layout-Insert-Object - Create new - Type of object - Paintbrush-picture

After inserting I drag it into the right position and size. We know that the picture is on the drawing layer. A table for example is just seen as a frame which got put "around" the picture and its not attached to the cell or the table at all. The file is either an .jpg or .png

 

What I tried so far:

- I saved the picture which I inserted in the same directory as the drawing. I dont know if the picture is saved in the file or if its referenced (similiar to an .asm)

-  Search the "object options" for resetting or getting this image back. Sometimes creo is doing its own kind of things (at least it seems like this but probably I am not having creo under full control)

 

Until a few months ago I used creo 6.0.4.0 on another computer. This problem didnt happened there. Only with the new computer and the new 9.0.4.0 it started. I somewhere read that I could be cause by the graphic drivers which I could check for updates (unlikely reason) but I would like to read your opinion first and if its known. I so far didn´t found any similar topic in this forum.

 

What annoys me the most is that I have to save each and every time when I insert the image again to export the drawing for example as and .pdf. Worst case the next time its (visually) gone and I have to repeat the insert and save process. While doing this I collect many "useless" file stands which are really not worth taking separately.

 

thanks in advance.

 

4 replies

kdirth
21-Topaz I
21-Topaz I
September 20, 2023

Do you have SAVE_TEXTURE_WITH_MODEL set to YES in your config file.  With it set to NO (default), only the location of the image file is saved.  If the image is moved, deleted, or on a different computer, it will not be found.

There is always more to learn.
12-Amethyst
September 21, 2023

 

Thanks for your feedback.

I just checked it and it was set to "yes". 

 

 

 

23-Emerald III
September 20, 2023

Are you using your config.pro file(s) from creo 6 in creo 9?

There is a config.pro option "save_texture_with_model" that by default is set to no. To keep your embedded images, you will need to add the option and set to yes.

I don't remember right off hand if there were other settings.

12-Amethyst
September 21, 2023

No, I dont use the config files from creo 6 in creo 9 - it was a new setup.

24-Ruby III
September 21, 2023

@Model_1975 wrote:

I would like to know why my image in my frame (.frm) keeps disappearing.

The failure keeps coming and going and I can´t tell what the cause is. It is the same with drawings (.drw) when I insert an photo or image it may be lost by the next opening of the file. When I insert and image in a .frm it may be gone sometime and / or when I insert and image into an .drw I may be gone too. For .drw I recognized that not all pictures disappear. For example when I have 4 sheets in one .drw and sheet 2, 3 and 4 include images and the images on sheet 4 disappear the sheets 2 and 3 mostly (8/10) still having their images. In the object overview (.frm) in the layout tab I can see the object but not visually in the drawing area. I only can see a single "drag-point" outside of the frame / drawing (See attached screenshot). When I push the cursor above the point it shows me the vertical draging arrows but the point is completly frozen onto the layer and will not move whatsoever. 

 

How I insert an image into a frame or drawing:

When opened the .frm or .drw I go Layout-Insert-Object - Create new - Type of object - Paintbrush-picture

After inserting I drag it into the right position and size. We know that the picture is on the drawing layer. A table for example is just seen as a frame which got put "around" the picture and its not attached to the cell or the table at all. The file is either an .jpg or .png

 

What I tried so far:

- I saved the picture which I inserted in the same directory as the drawing. I dont know if the picture is saved in the file or if its referenced (similiar to an .asm)

-  Search the "object options" for resetting or getting this image back. Sometimes creo is doing its own kind of things (at least it seems like this but probably I am not having creo under full control)

 

Until a few months ago I used creo 6.0.4.0 on another computer. This problem didnt happened there. Only with the new computer and the new 9.0.4.0 it started. I somewhere read that I could be cause by the graphic drivers which I could check for updates (unlikely reason) but I would like to read your opinion first and if its known. I so far didn´t found any similar topic in this forum.

 

What annoys me the most is that I have to save each and every time when I insert the image again to export the drawing for example as and .pdf. Worst case the next time its (visually) gone and I have to repeat the insert and save process. While doing this I collect many "useless" file stands which are really not worth taking separately.

 

thanks in advance.

 


Hi,

please create testing data set, pack files into single zip file and upload it.

12-Amethyst
September 21, 2023

I uploaded a simple test data set. 

 

It consists of:

2 jpgs

2 pngs

1 prt

1 frm

1 drw

 

I inserted two images (one jpg and one png) into the frame and again one of each type on the first sheet of the drawing. The 2nd drawing is just the simple frame without any new content. I hope it helps.

 

24-Ruby III
September 21, 2023

@Model_1975 wrote:

I uploaded a simple test data set. 

 

It consists of:

2 jpgs

2 pngs

1 prt

1 frm

1 drw

 

I inserted two images (one jpg and one png) into the frame and again one of each type on the first sheet of the drawing. The 2nd drawing is just the simple frame without any new content. I hope it helps.

 


Hi,

I can see all images in my Creo 9.0.2.0.

Suggestion:

Add graphics win32_gdi option into config.pro temporarily and open test drawing. If images are visible then the problem is related to graphic card drivers. Remove graphics win32_gdi option and install different version of graphic card drivers.

14-Alexandrite
September 22, 2023

Hello @Model_1975 

 

This behavior is reported as a SPR and documented in an article  CS398628  

 

24-Ruby III
September 22, 2023

@Abhiram_Pande wrote:

Hello @Model_1975 

 

This behavior is reported as a SPR and documented in an article  CS398628  

 


Hi,

CS398628 is not accessible.

14-Alexandrite
September 22, 2023