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IE_101102411-Visitor
1-Visitor
Jul 27, 2022 9:22 AM UTC
Solved

Drawing Tree Disappearing - CREO 7

Hello All,

 

I have an issue in drawings where occasionally my drawing tree will completely disappear, and is replaced by a detail tree, which is blank, I try to activate and deactivate the window to no avail. The layer tree will now only show in the model tree lower window, where as it usually resides in the upper drawing tree window. If I restart CREO the problem goes away and the drawing tree is restored. 

 

I am curious if there is a glitch in the software or I'm inadvertently activating some kind of shortcut? 

LukaszMazurAnswer
16-Pearl
Jul 29, 2022 6:27 AM UTC

I've found this article in KB: https://www.ptc.com/en/support/article/cs170610

It suggests that in such situation you should try closing the drawing window and reopening it again from session. If it would work, it still might be a bit better than having to restart whole Creo. There's no information why this happens, though.

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6 replies

IE_101102411-VisitorAuthor
1-Visitor
Jul 27, 2022 10:01 AM UTC

IE_10110241_0-1658916059362.png

 

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kdirth
kdirth21-Topaz I
21-Topaz I
Jul 27, 2022 12:14 PM UTC

When this happens, what tab is active in the ribbon?  If the Annotate tab is active the Detail Tree will be shown.  I sometimes get onto other tabs in the ribbon when using the scroll wheel on m mouse to reposition the model.  If the mouse is on the ribbon, the scroll wheel will cause the ribbon to cycle through the tabs.

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IE_101102411-VisitorAuthor
1-Visitor
Jul 27, 2022 12:34 PM UTC

This was my initial thoughts also, but I scroll through every tab its stuck on detail tree, so something's clearly not right. The only way I have found is to close CREO and reopen then it's back to normal. 

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LukaszMazur16-PearlAnswer
16-Pearl
Jul 29, 2022 6:27 AM UTC

I've found this article in KB: https://www.ptc.com/en/support/article/cs170610

It suggests that in such situation you should try closing the drawing window and reopening it again from session. If it would work, it still might be a bit better than having to restart whole Creo. There's no information why this happens, though.

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