ERROR in Creo9 : Trail file out of sequence at line 0.

During startup, the application initializes successfully and the license is validated. However, we encounter the following error:

!trail file version No. 2020
!Creo TM 9.0 (c) 2025 by PTC Inc. All Rights Reserved.
!Exit Logger data:
! Process ID: 7012
! Application: Creo_Parametric
! Start date&time: 2025/10/23 09:39:45
! language: usascii
! machine type: x86e_win64
! datecode: 9.0.9.0
! Server: NONE
! Workspace: NONE
! traceback file: C:\User\z0192955\creo\systemcfg\1761183534\traceback.log
!end Exit Logger data.
< 0 1.194667 1728 0 0 1008 1920 0 0 1080 13
!mem_use INCREASE Blocks 948438, AppSize 15602702, SysSize 36131336
< 0 1.064000 1064 0 0 999 1920 0 0 1080 13
< 0 1.067000 1067 0 0 999 1920 0 0 1080 13
< 0 1.067000 1067 0 0 1002 1920 0 0 1080 13
< 0 1.067000 1067 0 0 1005 1920 0 0 1080 13
< 0 1.014000 1014 0 0 1005 1920 0 0 1080 13
< 0 0.868741 1698 0 0 733 1920 0 0 1080 13
< 0 0.868741 1663 0 0 733 1920 0 0 1080 13
< 0 0.880593 1673 0 0 743 1920 0 0 1080 13
!%CIWelcome to Creo Parametric 9.0.9.0.
< 0 0.874667 1673 0 0 738 1920 0 0 1080 13
!mem_use INCREASE Blocks 1015141, AppSize 39594285, SysSize 62532016
!Application (SMARTAnnotate 9.0.3.0): running DLL-mode user_initialize
!%CDValid license SMARTANNOTATE_STD_LL found.
!%C_
!Application (SMARTAnnotate 9.0.3.0): returned from DLL-mode user_initialize; status is 0
!Application (SMARTAnnotate 9.0.3.0): started via registry.
! exec path: C:\app\creo\creo_addon\SmartAnnotate\9.0.3.0\x86e_win64\SmartAnnotate.dll
! type: synchronous Pro/TOOLKIT DLL
!Application (POWER APPLICATIONS): running DLL-mode user_initialize
!%CD-= CAD-LINK =- Init ...
!%CDZF-Tools ribbon loaded
!%CDsuccess.
!Application (POWER APPLICATIONS): returned from DLL-mode user_initialize; status is 0
!Application (POWER APPLICATIONS): started via registry.
! exec path: C:\app\spm\spm23\x86e_win64\ptc\creo9\acatec.dll
! type: synchronous Pro/TOOLKIT DLL
!%CEERROR: Trail file out of sequence at line 0.
!End of Trail File