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A
AdrienKLEIN12-Amethyst
12-Amethyst
February 16, 2023
Solved

Fatal error on part creation while uploading another part

  • February 16, 2023
  • 4 replies
  • 1995 views

Hello everybody,

I experienced something weird with Creo 7.0.8.0 and Windchill 12.0.2.1 :

 

When I save and upload a CAD, if I am quick enough to create a new part while the upload is running, Creo crashes with a fatal error.

This problem is easily reproducible (only need to be fast).

 

Any idea what is the cause of this issue? Is there any way to tell Creo and/or Windchill not to start a download (in this case, the startpart) while another server operation is running (in this cas uploading a CAD)

 

Thank you in advance

Best answer by StephenW

I would say this probably needs to be a tech support question instead of a community forum question.

4 replies

S
23-Emerald III
StephenW23-Emerald IIIAnswer
23-Emerald III
February 16, 2023

I would say this probably needs to be a tech support question instead of a community forum question.

M
MartinHanak24-Ruby III
24-Ruby III
February 16, 2023

Hi,

please report the problem to PTC Support.

A
AdrienKLEIN12-AmethystAuthor
12-Amethyst
February 16, 2023

Thank you for your answers, I will contact my reseller to do so.

Have a nice day!

A
AdrienKLEIN12-AmethystAuthor
12-Amethyst
May 24, 2023

If anyone have the same issue, it was fixed in Creo 7.0.11.0 !

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