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HE_120098081-Visitor
1-Visitor
Jan 2, 2025 5:39 PM UTC
Question

FATAL ERROR (PTC CREO PARAMETRIC 11.0)

So i have been working on a project on my creo students version (creo parametric 11.0)
and it seems that i am getting fatal errors frequently in some few minutes itself after opening the file.
[i have been modelling with an imported IGES model.]
so please find me some solutions

HE_12009808_0-1735839394982.png

this is the message im getting and dont know what to do 

please some one come to my aid .

and i have also added my trace back log  too

7 replies

tbraxton
tbraxton22-Sapphire II
22-Sapphire II
Jan 2, 2025 5:43 PM UTC

The traceback log is for PTC tech support, not likely anyone here will be able to use it to help you. If you have support, then you can open a call.

 

If you suspect that it is related to the import of the IGEs file you can try this:

 

Open a new session of Creo and import the IGES file.

Once the import has completed, save the model as a Creo Neutral file format.

Close the model (IGES import model) and erase from RAM.

Open the saved Creo Neutral file and use that model for your modifications

 

 

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HE_120098081-VisitorAuthor
1-Visitor
Jan 3, 2025 2:22 PM UTC

generally, what do u think about this type of crash in PTC such as FATAL ERROR. and it happens too often.

so what do u think about it neglecting the import issue and trace back.

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anursinghCommunity Manager
Community Moderator
Jan 27, 2025 8:06 PM UTC

Hi @HE_12009808,

 

I wanted to see if you got the help you needed.

If so, please mark the appropriate reply as the Accepted Solution. It will help other members who may have the same question.
Of course, if you have more to share on your issue, please pursue the conversation. 

 

Thanks,
Anurag 
 

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